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configuring... CONFIGURING... CONFIGURING!!! Office Basic 2007

TrentusTrentus Registered User regular
Alrighty. So, recently my mother got a new Dell Inspirion laptop. With it she purchased Office 2007 Basic.

She turns the thing on, goes through the setup process and all that. Then she opens up the copy of office that came preisntalled, enters her license key and begins exploring her computer. That seems all well and good.

However, each time she opens up an app from the office suite a dialogue with a process bar pops up cheerily asking you to wait patiently as it configures office basic 2007. Every single time. You could open up Word, let it go through the configuration, close it immediately after it's done, open it up again and it would still do it.

So, when I come home one weekend she asks me to check it out. "No big deal" I think as I consult the oracle (google). I wasn't able to find much relating to the actual problem (perhaps my google-fu has become weak, but is it just me or did google used to be better at finding really specific things?) and the only solutions that seemed to present themselves were "do a registry clean with a free registry scanner" and "reinstall office".

So I do a quick scan with CCleaner which had no impact on the problem (I didn't really expect it to), and then I get to uninstalling office. I run the uninstaller, restart the computer (for an office suite? really?) and get to reinstalling. During the installation I selected the custom option and opted to run everything from the hard disk.

With high hopes I opened up Word... and was immediately greeted with the Configuration dialogue. No biggie I think, first run, we'll try again. I close it, open it up, and... AGAIN! It taunts me...

I'm at my wits end and come to you, hat in hands, to beg that you impart unto me the knowledge that will help my slay this beast. So, uh, suggestions?

Thanks in advance guys.

Edit: Sorry for the long winded post... just had to get that out.

tl;dr Office Basic 2007 on a Dell Inspirion running Vista Home Premium SP2 will display a configuration dialogue box with a progress bar each and every time you open any Office app. I have tried a reinstall of Office to no avail. What the fuck Office? What. The. Fuck.

Trentus on

Posts

  • StormwatcherStormwatcher Blegh BlughRegistered User regular
    edited August 2009
    could there be some file set to read only when it should be free to write?

    silly suggestion, I know, but hey...

    Stormwatcher on
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  • TrentusTrentus Registered User regular
    edited August 2009
    could there be some file set to read only when it should be free to write?

    silly suggestion, I know, but hey...

    Hey, I'll take what I can get. I suppose it's possible that there's a messed up permission somewhere. It just doesn't seem likely though, especially straight after a reinstall. Also, one would think it would throw an error if it were trying to write to a file it didn't have permission to, rather than complete it's task without providing any feedback at all.

    If anyone else has any suggestions I'd love to hear them. Thanks guys

    Trentus on
  • ToyDToyD Registered User regular
    edited August 2009
    On the read only note. Since it's vista, do you install it as an admin and she runs it as a user? Maybe try running it as an admin at least once to configure then run as user?

    ToyD on
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  • VulpineVulpine Registered User regular
    edited August 2009
    ToyD wrote: »
    On the read only note. Since it's vista, do you install it as an admin and she runs it as a user? Maybe try running it as an admin at least once to configure then run as user?

    This used to be necessary for Office 2003 running on Vista, so would recommend that this might be the answer to your problems. Have an administrator run and configure an Office application - what's probably happening is that the registry key to tell the Office applications that they've been configured can't be set by a non-admin, and so every time you start a program, they believe it must be the very first time.

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