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Trying to Cheat the Microsoft People

Reservoir AngelReservoir Angel __BANNED USERS regular
edited August 2009 in Help / Advice Forum
Not cheat in any big way.

But I've been hearing that cancelling your Xbox Live Gold Subscription is notoriously difficult, but I've had a thought.

My current Visa Debit card, which I charged my Gold account to, expires at the end of this month. I've already got my new card which I can use no problem.

My question is this: if I don't change my payment options to charge the account to the new card, does it just, sort of, stop giving me Xbox Live because I haven't got a valid card registered?

Reservoir Angel on

Posts

  • EskimoDaveEskimoDave Registered User regular
    edited August 2009
    they will charge your card regardless.

    edit - its actually a service provided by your card provider where your recurring charges are put through even though your card details have changed.

    it only took me 4 minutes to cancel my subscription.

    EskimoDave on
  • RazielRaziel Registered User regular
    edited August 2009
    Yeah, it's honestly quite painless. Just call up, tell them no thank you, and be on your way.

    Raziel on
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  • Sir CarcassSir Carcass I have been shown the end of my world Round Rock, TXRegistered User regular
    edited August 2009
    If they try to charge a card that won't let them, they'll eventually lock your gamertag until you straighten it out. If you really want to avoid dealing with them, just buy a pre-paid Live card and when it runs out, you go to Silver.

    Sir Carcass on
  • WillethWilleth Registered User regular
    edited August 2009
    You will continue to get Gold access, and they will continue to try and charge your card. Charges will either be put through by your card provider and you will still be charged, or (more likely) they will attempt a charge, fail, and continue providing Gold access. After the second or third attempt, and subsequent failure, to charge, they will lock your account, not even allowing Silver access until they have a card to get the charges from, even if the acount hasn't been used.

    Call them up, cancel, and call the day before renewal to confirm the cancellation.

    Willeth on
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  • EchoEcho ski-bap ba-dapModerator, Administrator admin
    edited August 2009
    My question is this: if I don't change my payment options to charge the account to the new card, does it just, sort of, stop giving me Xbox Live because I haven't got a valid card registered?

    See, I tried this - I used a 1-month temporary CC to pay for Gold.

    They disable your account. Completely. It doesn't fall back to Silver, it gets disabled.

    I enabled it again with a 30-day Gold code. Never using CC to pay for Gold again.

    Echo on
  • GanluanGanluan Registered User regular
    edited August 2009
    Didn't they recently add the ability to remove your CC from your XBL account online?

    Ganluan on
  • DogDog Registered User, Administrator, Vanilla Staff admin
    edited August 2009
    Ganluan wrote: »
    Didn't they recently add the ability to remove your CC from your XBL account online?

    yes and that doesn't work

    Unknown User on
  • CreepyCreepy Tucson, AzRegistered User regular
    edited August 2009
    robothero wrote: »
    Ganluan wrote: »
    Didn't they recently add the ability to remove your CC from your XBL account online?

    yes and that doesn't work

    Oh yeah, canceling Live a couple months ago was easy. Removing my credit card from my account took about 45 minutes and I was transferred 3 times & asked the same set of questions multiple times by each of the people I was transferred to. I don't mean that each person asked me my name, my account name, my credit card # and if I wanted to remove the credit card once each. I mean they each asked me those things 2-4 times. Each.

    It was a pretty horrible experience.

    Creepy on
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  • BartholamueBartholamue Registered User regular
    edited August 2009
    A good idea is to never sign up for Gold or use your credit card for XBOX Live.

    Bartholamue on
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  • SkyGheNeSkyGheNe Registered User regular
    edited August 2009
    They will still charge your expired card, and it will work.

    Happened to me.

    I called them, and after being on the phone for 20 minutes, I got them to refund me.

    SkyGheNe on
  • Reservoir AngelReservoir Angel __BANNED USERS regular
    edited August 2009
    No worries no more. I couldn't outright cancel it for some abstract Bill-Gates-fucking-moronic reason. So I just turned off the auto-renew. So now it'll just cancel on the fifth of September rather than renewing itself and charging me money

    Reservoir Angel on
  • EskimoDaveEskimoDave Registered User regular
    edited August 2009
    When the hell was that added?

    That makes sense, so I don't believe that Microsoft added it.

    EskimoDave on
  • FireflashFireflash Montreal, QCRegistered User regular
    edited August 2009
    It's really annoying. I too had switched cards and decided not to change the card details, since at the time when my subscription expired I wasn't really playing with my 360 so I figured that I could spend a month or 2 without gold.

    I kept my gold account anyways and I was constantly harassed by email to update my payement info.
    That shit should be illegal. It should be just a simple to cancel than it is to subscribe.

    Fireflash on
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  • KyanilisKyanilis Bellevue, WARegistered User regular
    edited August 2009
    Oddly enough they didn't do this to me. I had a card and for some reason it was disabled and they couldn't charge it to renew. They harassed me like 5 times via email and then it reverted to silver. Could still use it and everything. I'm back up to gold now but still, they just reverted me for whatever reason.

    They did the disabling thing to a roommate of mine awhile back so maybe I just got lucky.

    Kyanilis on
  • wenchkillawenchkilla Registered User regular
    edited August 2009
    Fireflash wrote: »
    That shit should be illegal. It should be just a simple to cancel than it is to subscribe.

    It's simpler to cancel than subscribe.

    To subscribe you enter a whole lot of personal information into a website/Xbox.

    To cancel you dial a number, push a couple buttons, confirm gamertag/name/whatever and say goodbye.

    Sometimes they ask you why. They don't actually care, though.

    wenchkilla on
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  • FyreWulffFyreWulff YouRegistered User, ClubPA regular
    edited August 2009
    Just call them up and ask them to drop the account to silver.

    Your only hope is if the system screws up like it did with me where I got an entire 1 and 1/2 months of Live (back when I had an OXBox), when it finally figured out the card was dead they sent me a 50$ refund when it tried to finally renew.....

    FyreWulff on
  • FireflashFireflash Montreal, QCRegistered User regular
    edited August 2009
    wenchkilla wrote: »
    Fireflash wrote: »
    That shit should be illegal. It should be just a simple to cancel than it is to subscribe.

    It's simpler to cancel than subscribe.

    To subscribe you enter a whole lot of personal information into a website/Xbox.

    To cancel you dial a number, push a couple buttons, confirm gamertag/name/whatever and say goodbye.

    Sometimes they ask you why. They don't actually care, though.

    When I mean as simple I mean If I can subscribe through my console I should also be able to choose a cancel option through the same means. I shouldn't have to call a representative (which may involve having to wait on the phone for a few minutes) to justify my cancellation. Also, see Creepy's post above mentioning that he had to explain himself multiple times before his account was finally cancelled.

    Fireflash on
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  • mfroggmfrogg Registered User regular
    edited August 2009
    Shoot - I changed cards, quit playing live, cancelled the old card.

    18 months later, I try to subscribe via card again, and they WON'T accept it - because my old card was charged 3 times for 3 months recurring service. And declined each time, but they didn't care because "we gave you 9 months, you owe us 9 months."

    They will never let me use a credit card for my account again. So I just use live-cards from the store.

    I can't even by points unless I buy them from the store on the card thing. heh.

    I hatezors teh live. Sucks it's so much fun.

    mfrogg on
  • ascannerlightlyascannerlightly Registered User regular
    edited August 2009
    prepaid gold card is the way to go. cheaper, too. i picked up a 12 month card at BB for $50.

    ascannerlightly on
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  • NocturneNocturne Registered User regular
    edited August 2009
    As an aside, I had a gym membership that I forgot to switch to my new card when my old one got cancelled, and I ended up having to pay a number of fees as if I'd bounced a check. It wasn't fun.

    So for future reference, don't try to do this with anything.

    Nocturne on
  • DalbozDalboz Resident Puppy Eater Right behind you...Registered User regular
    edited August 2009
    All you have to do is access your account via the Xbox Live website and turn off auto-renew. I did that recently. For some reason (although I can guess why), you can't do it via the Xbox Live account access in the Xbox dashboard itself. But the website made it easy. And since I printed the page after I canceled auto-renew as a receipt, if they try to charge my card anyway I'll sue the living shit out of them.

    Dalboz on
  • musanmanmusanman Registered User regular
    edited August 2009
    Dalboz wrote: »
    . And since I printed the page after I canceled auto-renew as a receipt, if they try to charge my card anyway I'll sue the living shit out of them.

    Right, because microsoft gives a shit about your lawsuit :rotate:

    The website seemed pretty simple to use for me, I think that's your best bet.

    musanman on
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  • CrashtardCrashtard Registered User regular
    edited August 2009
    Last time I canceled my subscription over the phone I had no trouble whatsoever. I just called them up, took about 5 minutes, and my account was canceled. I've heard horror stories about the process from other people though, so YMMV.

    Crashtard on
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  • kaliyamakaliyama Left to find less-moderated fora Registered User regular
    edited August 2009
    musanman wrote: »
    Dalboz wrote: »
    . And since I printed the page after I canceled auto-renew as a receipt, if they try to charge my card anyway I'll sue the living shit out of them.

    Right, because microsoft gives a shit about your lawsuit :rotate:

    The website seemed pretty simple to use for me, I think that's your best bet.

    Serving MS would be hassle, but it would probably work. In fact, if he was out of other options, an in-house MS lawyer would bill at least $100/hr and outside counsel is going to be 2-3x that, which is going to be less than the cost of just giving him his subscription $ back.

    kaliyama on
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