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Tipping for Pickup?

fightinfilipinofightinfilipino Angry as Hell#BLMRegistered User regular
edited November 2006 in Help / Advice Forum
here's a dumb question: if you're ordering for pickup/takeout from one of those chain restaurants (like Ruby Tuesday's or TGiF), do you still have to tip when you pay? i always figured "no" since you're not receiving any actual service and just picking up food, but i could be wrong...

anyone?

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    jclastjclast Registered User regular
    edited November 2006
    here's a dumb question: if you're ordering for pickup/takeout from one of those chain restaurants (like Ruby Tuesday's or TGiF), do you still have to tip when you pay? i always figured "no" since you're not receiving any actual service and just picking up food, but i could be wrong...

    anyone?

    No tip. You're not being served like if you ate in, and nobody had to drive your food to you.

    jclast on
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    tsmvengytsmvengy Registered User regular
    edited November 2006
    I wouldn't tip at a chain restaurant - since nobody really did anything for you. At a smaller place I usually leave a tip (like the family-run korean place down the street) especially if the food is really cheap.

    tsmvengy on
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    ZifnabZifnab Registered User regular
    edited November 2006
    Speaking from the other side of things, if it's a largish or particularly difficult order, it can be nice to get a tip for it. I worked at an Eat'n'Park during the summer, and any takeout that I took, over the phone or in person, had to be put together by me. The waiters at EnP do a lot of assembly of the food, you see. It wasn't that big a deal for a small takeout, say 1-3 people, but if it got big enough that I had to give poor service to my section to get your takeout together, it's appreciated for you to recognize. However, this will be entirely dependent on the place as in many places the entire order gets put together in the kitchen.

    Zifnab on
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    fightinfilipinofightinfilipino Angry as Hell #BLMRegistered User regular
    edited November 2006
    Zifnab wrote:
    Speaking from the other side of things, if it's a largish or particularly difficult order, it can be nice to get a tip for it. I worked at an Eat'n'Park during the summer, and any takeout that I took, over the phone or in person, had to be put together by me. The waiters at EnP do a lot of assembly of the food, you see. It wasn't that big a deal for a small takeout, say 1-3 people, but if it got big enough that I had to give poor service to my section to get your takeout together, it's appreciated for you to recognize. However, this will be entirely dependent on the place as in many places the entire order gets put together in the kitchen.

    i figure that it's getting put together in the kitchen already at these chain places and that all the server does is bring the bag out. i'm not even sure waitstaff really get involved, it's usually the host or hostess taking care of things.

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    EggyToastEggyToast Jersey CityRegistered User regular
    edited November 2006
    Depends. If you're just picking up food and it's ready when you get there, you can pay if you like the place. However, it's the "bare minimum" service.

    On the other hand, I regularly tip at my favorite indian buffet, even though when I get carry-out I have to even pick my own food off the buffet! But I love the food so I always round my bill up (it's $8+change, I give them $10) as a sign of appreciation.

    I do similar with sitting down -- places that I like get more, places that are just doing the basics and the food is meh get 10 or 15%. Good places get 15-20%. To me, the pick-up is an automatic 5% if I really like the place.

    So no, you don't have to tip for pickup/carryout. You can if you like, though.

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    InvisibleInvisible Registered User regular
    edited November 2006
    In the same realm, is it consider assholish not to tip the server at places like Sonic when you go through the drive through? I don't really mind, but it kind of pisses me off when they just give themselves a tip when all they did is walk out the door and hand it to me.

    Invisible on
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    JavenJaven Registered User regular
    edited November 2006
    I usually do just because (though not as much as I would a waiter or delivery boy) but definitely if I order any kind of special meal or substitution.

    I don't for fast food though, because in fast food chains most of the actual cooking is done way ahead of time.

    Javen on
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    CorvusCorvus . VancouverRegistered User regular
    edited November 2006
    here's a dumb question: if you're ordering for pickup/takeout from one of those chain restaurants (like Ruby Tuesday's or TGiF), do you still have to tip when you pay? i always figured "no" since you're not receiving any actual service and just picking up food, but i could be wrong...

    anyone?

    I never tip for pick up, though I don't order pick up from chain places.

    Corvus on
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    JHunzJHunz Registered User regular
    edited November 2006
    Speaking as a former kitchen worker, I'd say for pickup hardly anyone ever tips, but it's really appreciated if it's some sort of giant order. Someone had to bust his ass to get that ready for you.

    JHunz on
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    TaximesTaximes Registered User regular
    edited November 2006
    Invisible wrote:
    In the same realm, is it consider assholish not to tip the server at places like Sonic when you go through the drive through? I don't really mind, but it kind of pisses me off when they just give themselves a tip when all they did is walk out the door and hand it to me.

    It pisses me off when anyone gets an automatic tip. That defeats the whole damn point.

    Edit: Just to clarify, I do tip whenever appropriate; I just think an automatic gratuity is a little pompous. If for whatever reason your customers generally have a habit of not tipping, then just increase the wage of your waiting staff.

    Taximes on
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    SeldomSeldom Registered User regular
    edited November 2006
    i'd tip at the local mom 'n' pa store but not at big commercial chains.

    by the way, this totally reminds me of reservoir dogs.

    Seldom on
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    ComahawkComahawk Registered User regular
    edited November 2006
    Demand that half your tip goes to the cooks....

    Yes, waitressing/waitering is a hard and shitty job... but standing in a blazing hot kitchen for 8 hours a day, busting your ass off isn't exactly a cake walk.

    Comahawk on
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    jclastjclast Registered User regular
    edited November 2006
    Invisible wrote:
    In the same realm, is it consider assholish not to tip the server at places like Sonic when you go through the drive through? I don't really mind, but it kind of pisses me off when they just give themselves a tip when all they did is walk out the door and hand it to me.

    Fast food doesn't get a tip.

    My reasoning (justification?) is this. When I go to California Pizza Kitchen, the server is working with me for an hour or more. Granted s/he's not just working with me, but during that hour, many services beyond the simple delivery of food are given to me. S/he takes orders, answers questions, brings the meal in courses, refills drinks, prepares a check, brings it right to me, runs the credit card, brings it back, and checks on me throughout the meal to make sure I'm happy. In addition to that s/he is pleasant the entire time and waiting on several other tables. Lastls, s/he makes a sub-standard wage because a tip is expected.

    The person at the Sonic drive-through, however, splits the work with me. I go to him/her to order, I drive around to pick up my meal, there's no check that I'm happy, and s/he already makes a legally acceptable wage.

    tl;dr Waiters/waitresses get tipped because they do more and they don't make enough to survive without it.

    jclast on
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    TopShopGamerTopShopGamer Registered User regular
    edited November 2006
    I work takeout and from what I see about half the people tip. A lot of places the takeout people don't do much but other places they do everything from taking the order and preparing it to taking it out to the car when you pull up while worrying about 4 other orders that are coming up in the next 5 minutes.

    If you are tipping 10-15% is actually rather high on a lot of takeout orders. A good judge is to go back to the old fahioned a dollar per person and then if it's good service or you're feling generous another dollar or two. Even if you don't usually tip a dollar isn't much and it adds up at the end of the night for them. Takeout people get a lot more orders than servers and a few bucks every other order over thirty to forty orders on a busy night is noticeable.

    That's just my cents from the other side of the conversation. Personally I'll usually tip 2 dollars for most orders and 5 for larger or complicated ones.

    TopShopGamer on
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    JavenJaven Registered User regular
    edited November 2006
    Comahawk wrote:
    Demand that half your tip goes to the cooks....

    Yes, waitressing/waitering is a hard and shitty job... but standing in a blazing hot kitchen for 8 hours a day, busting your ass off isn't exactly a cake walk.

    Cooks get paid a lot of fucking cash.

    Lots more than the waitstaff does.

    Javen on
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    RuckusRuckus Registered User regular
    edited November 2006
    Javen wrote:
    Comahawk wrote:
    Demand that half your tip goes to the cooks....

    Yes, waitressing/waitering is a hard and shitty job... but standing in a blazing hot kitchen for 8 hours a day, busting your ass off isn't exactly a cake walk.

    Cooks get paid a lot of fucking cash.

    Lots more than the waitstaff does.

    Really? Because around here most line cooks make between $1.00 and $10.00 above minimum wage depending on the position they work and years of experience. Most don't get a share of tips.

    Waitstaff typically makes $0.50-$5.00 above minimum wage, generally balanced out by tips.

    Ruckus on
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    ins0mniacins0mniac Registered User regular
    edited November 2006
    I don't know where you work, but minimum wage here is about 6.50. Waitstaff gers 2.63/hr. They live on thier tips.

    I work at a New England chain restaurant, the 99. I do the take-out orders and it's that easy sometimes. On a typical Friday/Saturday night, I take over $1000 in take out order sales. Now I answer the phone, record the order (which isn't that easy. Some people are fucking dumbasses and call and THEN ask what everyone wants, change their mind 1000 times or give me shit about things we don't or never even had) take that order and put it into the computer.

    Then I have make sure that everything is made correctly with the appropriate side dishes and that they get everything they need, then watch the cars to pull up for the Car Side to go spots and then take the food out to them, get the money, go back inside, and finally return with their appropriate change/credit card slip.

    Friday nights all 4 of the Car Side to Go spots are filled for a good two hours, so I'm running outside to 4 cars, all the while taking new orders from the phone. Tipping is pretty damn common, even for the people who choose to come in and get their food rather than wait in the car for the car side to go. On a typical Friday night, we'll get around $60 in tips, but that's split between 4 people (two people bussing tables, one person running the wait and myself, who does all the takeout work). Typical types range from 2-3 bucks, with good tips being 5-6, and I've pulled down 15-20 dollar tips from a single person before, but that was on a single order that amounted to $300.

    Working in the restaurant business is not easy, and it doesn't matter if you're doing the small family owned stores or the larger corporations, it's still a demanding job at times. I've done both for a number of years respectively, so I can attest to that. The amount of bullshit we have to deal with is so much higher than that of most other jobs, especially for the pay grade.

    Throw them a damn dollar, it's really very appreciated.

    ins0mniac on
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    ViolentChemistryViolentChemistry __BANNED USERS regular
    edited November 2006
    I like to tip my baristas, but lately I don't ever carry cash and Starbucks' credit-card reciepts don't have a tip line. It makes me feel terrible. It also makes it harder to score free drinks.

    ViolentChemistry on
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    RuckusRuckus Registered User regular
    edited November 2006
    Oh, see, here in Canadaland minimum wage is the minimum wage that a business is allowed to pay someone. It varies from province to province, Manitoba being about 7.25 or 7.50 right now I think.

    Ruckus on
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    ViolentChemistryViolentChemistry __BANNED USERS regular
    edited November 2006
    Ruckus wrote:
    Oh, see, here in Canadaland minimum wage is the minimum wage that a business is allowed to pay someone. It varies from province to province, Manitoba being about 7.25 or 7.50 right now I think.
    A lot of people seem to forget that the United States as a whole actually thinks socialism is evil, and that any policy resembling ideas even tangentially related is a slippery-slope to Red Dawn. So here's the way it works:

    The U.S. and a small handful of other countries:
    Servers make less than half of minimum wage, and delivery-drivers barely make enough to cover gas. We live on our fucking tips. Not tipping a server or driver is saying to them "you don't deserve to be paid for the work you just did, and so you shant."

    Countries that see poverty as a social problem rather than a mental illness:
    Minimum wage means exactly what it sounds like. Tipping is optional, but I say it's still a good idea because in many cases it can win you subtle perks on future visits.

    ViolentChemistry on
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    EclecticGrooveEclecticGroove Registered User regular
    edited November 2006
    Tipping is a must for me.


    The last thing I want is a delivery driver or waitstaff to have me marked as that guy that never tips, or always tips poorly.

    You tip well, people remember you, they will give you better service than the bum 2 tables down that tips $1 for his table of 30 guests.

    That isn't to say I don't shirk on tips sometimes. I've had some phenominally bad service at times, and regardless if that was how they always act or if it was just a bad day, they did their job very poorly and were given a crappy tip because of it.

    EclecticGroove on
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    Omnicron9999Omnicron9999 Registered User regular
    edited November 2006
    Kinda already mentioned, but in most places servers have to put together take out orders. This involves (at my bar/restaurant anyway):

    1) Taking down the phone order. Nine times out of ten, the assclown is on a shitty cellphone, and has no idea what he wants. The difficulty of this is compounded by the fact that I am in a noisy environment.

    2) If there is something special about the order, I have to go out of my way to make sure the kitchen staff understands this. (Complete stereotype I know, but all of the kitchen staff barely speak english)

    3) Getting the takeout containers, eating utensils, condiments, napkins, etc. ready and assembled. Getting drinks together if they were ordered.

    4) Combine all of the above into a bag and ready for pickup.

    5) Process the payment when the customer arrives for his order.

    This all has to be done while I am waiting on other tables, if it is at a busy time, this can mean less tips from my actual tables due to my partial neglect. Granted, I don't do all that many pickup orders, but it can easily be a pain, especially when the person doesn't tip.

    As for the fast food arguement, even as a food service person, I do not believe they should be tipped. They already make at least minimum wage, not the best pay, but on slow nights I barely clear minimum myself.

    I get paid $2.63 an hour, even when I have no tables.

    In short, toss the pickup person a buck.

    Omnicron9999 on
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    ComahawkComahawk Registered User regular
    edited November 2006
    Javen wrote:
    Comahawk wrote:
    Demand that half your tip goes to the cooks....

    Yes, waitressing/waitering is a hard and shitty job... but standing in a blazing hot kitchen for 8 hours a day, busting your ass off isn't exactly a cake walk.

    Cooks get paid a lot of fucking cash.

    Lots more than the waitstaff does.

    Damn, really?

    Because, you would figure I would know that considering I have a Culinary Arts Diploma and I am a 3rd year apprentice.... Or because I've been a cook for about the last 5 years or so... Man, thank you for opening my eyes.

    In reality, Cooks make shit all for the work they have to do.

    Comahawk on
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    EclecticGrooveEclecticGroove Registered User regular
    edited November 2006
    I was a cook for 5 years.

    During those 5 years I had to stand on my feet between 4-10 hours a day on average, with very few shorter, and several longer.

    I had to stand by fryers and ovens and salamanders and heat lamps and open flames, regardless of the weatehr outside. We had almost no AC In the back, so during the summer it was so hot back there I can't even fathom how much I had to drink to keep hydrated.

    I've suffered cuts, bruises, innumerable burns on various parts of my body, chemical burns from cleaning up the place at night, wait staff that have an atitude on their own, wait staff giving me greif because a customer is making their life hell, and all the other assorted joys that can come with working in a restruant as well.

    I do not disagree that wait staff work hard, many do. But in general I don't think there is anyone that works harder than the cooks in most cases (not counting lazy individuals that appear everywhere).

    There were some nights I came home so badly worn out from the day, and so badly injured from cleaning up the place (or potential accidents) that I looked like I'd just been dragged through hell. I've never seen anyone from the wait staff come in earlier than me, and I'd never seen any stay later than me unless they were hanging out. I do not doubt some restruants are much different than this, but I'd imagine most are fairly similar.

    I have a great respect for the people that cook my food so long as they are competent at it, because I've been there and know how difficult it can be, as well as how thankless it often is.


    That said, I didn't make that much. The bartenders usually pulled in more than anyone else save managers once you factored in tips.

    EclecticGroove on
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    CorvusCorvus . VancouverRegistered User regular
    edited November 2006
    Ruckus wrote:
    Oh, see, here in Canadaland minimum wage is the minimum wage that a business is allowed to pay someone. It varies from province to province, Manitoba being about 7.25 or 7.50 right now I think.
    A lot of people seem to forget that the United States as a whole actually thinks socialism is evil, and that any policy resembling ideas even tangentially related is a slippery-slope to Red Dawn. So here's the way it works:

    The U.S. and a small handful of other countries:
    Servers make less than half of minimum wage, and delivery-drivers barely make enough to cover gas. We live on our fucking tips. Not tipping a server or driver is saying to them "you don't deserve to be paid for the work you just did, and so you shant."

    Countries that see poverty as a social problem rather than a mental illness:
    Minimum wage means exactly what it sounds like. Tipping is optional, but I say it's still a good idea because in many cases it can win you subtle perks on future visits.

    Holy shit, thats fucking bizzare. It also puts the whole Resovoir Dogs scene about tipping into a new light for me.

    Corvus on
    :so_raven:
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    EclecticGrooveEclecticGroove Registered User regular
    edited November 2006
    The United States is one of the most advanced socially backwards countries around.. you know us, you love us! Or in some cases not...

    EclecticGroove on
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    ZonkytonkmanZonkytonkman Registered User regular
    edited November 2006
    ins0mniac wrote:
    I don't know where you work, but minimum wage here is about 6.50. Waitstaff gers 2.63/hr. They live on thier tips.

    I work at a New England chain restaurant, the 99. I do the take-out orders and it's that easy sometimes. On a typical Friday/Saturday night, I take over $1000 in take out order sales. Now I answer the phone, record the order (which isn't that easy. Some people are fucking dumbasses and call and THEN ask what everyone wants, change their mind 1000 times or give me shit about things we don't or never even had) take that order and put it into the computer.

    Then I have make sure that everything is made correctly with the appropriate side dishes and that they get everything they need, then watch the cars to pull up for the Car Side to go spots and then take the food out to them, get the money, go back inside, and finally return with their appropriate change/credit card slip.

    Friday nights all 4 of the Car Side to Go spots are filled for a good two hours, so I'm running outside to 4 cars, all the while taking new orders from the phone. Tipping is pretty damn common, even for the people who choose to come in and get their food rather than wait in the car for the car side to go. On a typical Friday night, we'll get around $60 in tips, but that's split between 4 people (two people bussing tables, one person running the wait and myself, who does all the takeout work). Typical types range from 2-3 bucks, with good tips being 5-6, and I've pulled down 15-20 dollar tips from a single person before, but that was on a single order that amounted to $300.

    Working in the restaurant business is not easy, and it doesn't matter if you're doing the small family owned stores or the larger corporations, it's still a demanding job at times. I've done both for a number of years respectively, so I can attest to that. The amount of bullshit we have to deal with is so much higher than that of most other jobs, especially for the pay grade.

    Throw them a damn dollar, it's really very appreciated.

    i'm sure it's appreciated, but i don't think "i think my job is hard sometimes" means you deserve a tip. I've worked a lot of very very hard jobs, many of them for minimum wage, never did i get tips.

    Lots of people work hard at their job, doesn't mena you deserve money fom me. Unless of course you're expecting tips to round out your sub standard wage.

    Zonkytonkman on
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    TobyToby Registered User regular
    edited November 2006
    A bee stung my mouth.

    Yeah! Because you took a job eating bees!

    Seriously, I think the OP was asking if it was customary to tip for a pickup, not if it was moral.

    Toby on
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    ViolentChemistryViolentChemistry __BANNED USERS regular
    edited November 2006
    Toby wrote:
    A bee stung my mouth.

    Yeah! Because you took a job eating bees!
    When the alternatives were a job shoving wasps up their ass or a job trying to squeeze hornets into their urethra. Fuck off and die.

    ViolentChemistry on
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    Al_watAl_wat Registered User regular
    edited November 2006
    Ruckus wrote:
    Oh, see, here in Canadaland minimum wage is the minimum wage that a business is allowed to pay someone. It varies from province to province, Manitoba being about 7.25 or 7.50 right now I think.

    Minimum wage in Canada is different depending on your profession. Waiters/waitresses and bartenders get paid lower than what the normal minimum wage is for other people.

    So its basically the same as in the states.

    Al_wat on
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    stigweardstigweard Registered User regular
    edited November 2006
    Al_wat wrote:
    Ruckus wrote:
    Oh, see, here in Canadaland minimum wage is the minimum wage that a business is allowed to pay someone. It varies from province to province, Manitoba being about 7.25 or 7.50 right now I think.

    Minimum wage in Canada is different depending on your profession. Waiters/waitresses and bartenders get paid lower than what the normal minimum wage is for other people.

    So its basically the same as in the states.

    If anything, that law would vary by province, just like the minimum wage does. Where I live, min wage is min wage, there is no special double secret ultra low minimum wage just for the food service industry.

    stigweard on
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    BlazeFireBlazeFire Registered User regular
    edited November 2006
    Yea, minimum wage is minimum wage. Its set by Provincial Law. Now, just because the minimum wage is 7.25$ in Saskatchewan or whatever it is (I haven't had a job in so long) doesn't mean there will be... I don't know, truck drivers making minimum wage. Each professions minimum wage may be higher but it will never be lower than THE provincial minimum wage.

    My family owns a restaurant and the waitresses all make at least $7.25 or whatever min. wage is now. Plus their undeclared tips. It can make for some decent money.

    BlazeFire on
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    Al_watAl_wat Registered User regular
    edited November 2006
    In Ontario its the way I described in my previous post.

    I know for sure because at my work they have a big poster on the wall which is "employees rights" or somesuch, and it stipulates that the minimum wage is different for hunting guides, waitresses (or bartenders?) and a couple others.

    I think it has to do with the fact that some provinces tax the tips that are made by these professions. I know Quebec taxes tips. Ontario doesn't, to my knowledge. I dont know about Saskatchewan or any other province.

    Al_wat on
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    grogbashgrogbash Registered User regular
    edited November 2006
    I work at an automotive center with a Red Robin across the street. When I order take-out I tip $1-2 but not because I feel obligated to. The bartender who takes care of my order is just an awesome guy and makes sure my order is done promptly and correctly everytime.

    grogbash on
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    khainkhain Registered User regular
    edited November 2006
    Corvus wrote:
    Ruckus wrote:
    Oh, see, here in Canadaland minimum wage is the minimum wage that a business is allowed to pay someone. It varies from province to province, Manitoba being about 7.25 or 7.50 right now I think.
    A lot of people seem to forget that the United States as a whole actually thinks socialism is evil, and that any policy resembling ideas even tangentially related is a slippery-slope to Red Dawn. So here's the way it works:

    The U.S. and a small handful of other countries:
    Servers make less than half of minimum wage, and delivery-drivers barely make enough to cover gas. We live on our fucking tips. Not tipping a server or driver is saying to them "you don't deserve to be paid for the work you just did, and so you shant."

    Countries that see poverty as a social problem rather than a mental illness:
    Minimum wage means exactly what it sounds like. Tipping is optional, but I say it's still a good idea because in many cases it can win you subtle perks on future visits.

    Holy shit, thats fucking bizzare. It also puts the whole Resovoir Dogs scene about tipping into a new light for me.

    I think VC is partially wrong, I haven't ever worked delivery or any job that pays a tip, but from what my friends tell me is that if you get paid less than minimum wage and you don't make that amount back up in tips then the company is required by law to make up the difference so that at the very least your making minimum wage. So while minimum wage isn't the minimum a business is required to pay you it is the minimum you can potentially make.

    khain on
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