We are still doing our stuff we do now, but we no longer need to use the horrific citrix appliance they have us use to access our hosted customers.
We have direct control.
Plus we get to cross train the other network guys on all the drudgery were subjected to on a daily basis, thereby we get to spread around our shitwork!
Direct VPN access from home instead of RDPing in and hoping the shit works.
Plus the buck an hour raise ain't bad. Nothing to write home about but I won't complain.
Plus, I might be going to Palau for a job. Yeah, I'll go.
They shitcanned a project manager who'd only been here for 3 weeks, this morning.
You gotta fuck up *bad* to get fired in 3 weeks.
Not the worst I've seen. Last DBA job I had, a dumbass I worked with was literally given the Friday treatment:
Apparently they came and got him at 3PM, walked him to the HR VP's office and then escorted him out. Officially he was "allowed to resign". I'm guessing something in the extended background check lit him up. They do a base background check prior to hiring on but there's an extended check that takes 2+ weeks to come back, and he's right in that window soooooo...
Small loss though. He was assigned to one of my projects and even as a new guy he was fucking useless as hell. I was basically my own PM.
Cog on
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Apothe0sisHave you ever questioned the nature of your reality?Registered Userregular
Project Managers have a strong tendency to be useless in general
I just sat through a 15 minute meeting on how to track your on-call time. They talked at length about what to do if you're an hourly employee.
I'm salary.
I waited patiently for them to get the part that mattered to me and then the meeting ended.
I asked why I was even there at all, and the manager leading the meeting asked "wait... are you salary? I guess this actually didn't apply to you at all. Sorry."
Project Managers have a strong tendency to be useless in general
But they're really good at yelling at people to fill in excel sheets so they can show how effective they are at being a project manager.
Honestly around here they're basically glorified secretaries. They coordinate meetings and do all the dirty work in ConnectWise to generate the documentation and tickets for new projects. For the most part I'm glad to have them do that work, but I don't see how it legitimately justifies what they're paid and their self-importance about it.
I just sat through a 15 minute meeting on how to track your on-call time. They talked at length about what to do if you're an hourly employee.
I'm salary.
I waited patiently for them to get the part that mattered to me and then the meeting ended.
I asked why I was even there at all, and the manager leading the meeting asked "wait... are you salary? I guess this actually didn't apply to you at all. Sorry."
(┛◉Д◉)┛彡┻━┻
I guess Jeeves isn't screening your meetings well enough.
I like having a PM be frontline for all the stupid questions. Like, questions answered in line 2 of the email sent out earlier.
When they come from outside IT it helps give them a look into what we deal with.
Also, no one reads email.
Except when the PM doesn't know the answer to the stupid question, then I have to deal with it anyway...and probably more because there's now a middle man in the conversation.
I just sat through a 15 minute meeting on how to track your on-call time. They talked at length about what to do if you're an hourly employee.
I'm salary.
I waited patiently for them to get the part that mattered to me and then the meeting ended.
I asked why I was even there at all, and the manager leading the meeting asked "wait... are you salary? I guess this actually didn't apply to you at all. Sorry."
This week has been the wave of .. interesting requests.
Spoiler for interactions
User: "Hey all my E-mail was forwarding to another address can you restore my inbox to bring those e-mails to my regular inbox?"
Keep in mind this is on an Exchange system I don't manage. I just deal with this site's backups.
Me: "That's not how exchange works at all. Those messages never hit your inbox their's nothing to restore. You'll have get whoever does your e-mail to copy them to a PST then copy them to your inbox from there"
The Manager of the site: "Our Scan to e-mail stops working every day between 10-2:30"
Me: "Did you add any devices to the network recently? Computers, Printers, servers ect..."
Them: "No"
I monitor their firewall. They bought a standard license ASA 5505 at 10:00 there is a flood of "exceeded license limit of 50"
So the short version is yes. They added new devices. Sent to their customer rep.
Them: "These laptops aren't working at all!"
Me: "OK let me take a look. Looks like their are part of a project for new sales laptops"
Them: "We're going to use these at the front desk instead"
Me: "Well that's not what it says here and there is a ton of work that needs to be done to these things to make that happen"
Them: "What does that mean?"
Me: "It means you need to talk to your account manager because we'll need to charge you more for this"
them: "Wait I thought supp....." ::transferred the call mid sentence::
We had an Error forwarded to us from a customer about a Equallogics control failover card being off-line. I log into it look around everything seams to be working. I call Dell and after running some diagnostic turns out that the firmware it's running will do a test failover if it's been running for 249 days straight. When it does it cause it to freak out and start spamming that the card is down. They just now have a firmware for this model that won't send out errors when it does this.
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jungleroomxIt's never too many graves, it's always not enough shovelsRegistered Userregular
edited July 2017
Ticket from bank:
OUR LOCAL IT COMPANY SET UP TREND MICRO AND NOW IT'S BLOCKING THIS APPLICATION SO THEY WANT YOU TO FIX THEIR TREND MICRO.
Earlier this week on a conference call about a server cutover:
Me: I'm going to shut down your file shares at 3pm on friday. Make sure you tell your users to have all their files closed by 3pm on friday.
Client's IT guy: Got it.
Today on the phone with him:
Me: Hey, it's 3pm, I'm ready to shut the shares down
Client: Yeah... I kinda didn't remember to tell everyone.
Me: Yes, I'm looking at the open files on the old server right now. Looks like a bunch of people have files open. Including you.
Client: Yeah... I'm not in the office right now. I'll be back in about half an hour and I'll let everyone know.
Me: :mad:
Earlier this week on a conference call about a server cutover:
Me: I'm going to shut down your file shares at 3pm on friday. Make sure you tell your users to have all their files closed by 3pm on friday.
Client's IT guy: Got it.
Today on the phone with him:
Me: Hey, it's 3pm, I'm ready to shut the shares down
Client: Yeah... I kinda didn't remember to tell everyone.
Me: Yes, I'm looking at the open files on the old server right now. Looks like a bunch of people have files open. Including you.
Client: Yeah... I'm not in the office right now. I'll be back in about half an hour and I'll let everyone know.
Me: :mad:
jungleroomxIt's never too many graves, it's always not enough shovelsRegistered Userregular
Oh yeah, old dude who shipped out because new things are scary?
He was the one who was going to Palau. I was a potential additional person but there was a chance I might not go.
Now that he's gone, I'm confirmed. HR lady came by and asked if there was anyone who really just wanted to go and my hand was up before she finished the sentence.
Apparently, she went and dug into some asses about our department being 2 years without anyone getting a raise because our old manager who got fired for massaging a female service tech's shoulders (I'm not kidding) never did evals.
Later that day we got a notification from the CO of the company apologizing for this and they included a schedule of upcoming evals and said they'd be retroactively applying whatever payraise we were supposed to get that our old manager never did.
I think I like our HR rep.
+19
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Apothe0sisHave you ever questioned the nature of your reality?Registered Userregular
I love when programs give mysterious functional errors instead of "invalid credentials"
It is very good for going down long and unnecessary roads of troubleshooting
Error codes should be hashed with the mac address of the machine's network adapter before being shown to the user so that they're consistent across the same machine but also unique to it.
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Apothe0sisHave you ever questioned the nature of your reality?Registered Userregular
edited July 2017
Doesn't that make them impossible to use for troubleshooting though?
Like, hashes are not reversible so you go and search the google and get no results
Honestly it's inspired from some microsoft error messages that were nothing but error codes and no descriptions that when searched for led to technet pages that didn't exist anymore.
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Apothe0sisHave you ever questioned the nature of your reality?Registered Userregular
Oh yeah, old dude who shipped out because new things are scary?
He was the one who was going to Palau. I was a potential additional person but there was a chance I might not go.
Now that he's gone, I'm confirmed. HR lady came by and asked if there was anyone who really just wanted to go and my hand was up before she finished the sentence.
Apparently, she went and dug into some asses about our department being 2 years without anyone getting a raise because our old manager who got fired for massaging a female service tech's shoulders (I'm not kidding) never did evals.
Later that day we got a notification from the CO of the company apologizing for this and they included a schedule of upcoming evals and said they'd be retroactively applying whatever payraise we were supposed to get that our old manager never did.
I think I like our HR rep.
An HR department that isn't a soul sucking waste of skin.
My work laptop has no on board NIC, so I use one exclusively for wired connectivity when I'm off the dock.
Works perfectly fine. There was no setup or config required. There's probably faster ways of getting ethernet in general, but I'm not using my work laptop as a network server.
Posts
All changes approved: $50
Same Day Approval: $200
SQL Server 2017 running on linux servers huh?
I find this... erotic
I think there's a book in this
Move over The Mythical Man Month, I'm going to revolutionise the field
They also have Jellyfish Lake
Not the worst I've seen. Last DBA job I had, a dumbass I worked with was literally given the Friday treatment:
(NSFW: Language)
~ Buckaroo Banzai
I fucking knew it was weird that a tontine was part of the on-boarding documentation.
Apparently they came and got him at 3PM, walked him to the HR VP's office and then escorted him out. Officially he was "allowed to resign". I'm guessing something in the extended background check lit him up. They do a base background check prior to hiring on but there's an extended check that takes 2+ weeks to come back, and he's right in that window soooooo...
Small loss though. He was assigned to one of my projects and even as a new guy he was fucking useless as hell. I was basically my own PM.
I'm salary.
I waited patiently for them to get the part that mattered to me and then the meeting ended.
I asked why I was even there at all, and the manager leading the meeting asked "wait... are you salary? I guess this actually didn't apply to you at all. Sorry."
(┛◉Д◉)┛彡┻━┻
But they're really good at yelling at people to fill in excel sheets so they can show how effective they are at being a project manager.
Honestly around here they're basically glorified secretaries. They coordinate meetings and do all the dirty work in ConnectWise to generate the documentation and tickets for new projects. For the most part I'm glad to have them do that work, but I don't see how it legitimately justifies what they're paid and their self-importance about it.
I guess Jeeves isn't screening your meetings well enough.
When they come from outside IT it helps give them a look into what we deal with.
Also, no one reads email.
Except when the PM doesn't know the answer to the stupid question, then I have to deal with it anyway...and probably more because there's now a middle man in the conversation.
Bill them for the time.
Steam Me
Spoiler for interactions
Keep in mind this is on an Exchange system I don't manage. I just deal with this site's backups.
Me: "That's not how exchange works at all. Those messages never hit your inbox their's nothing to restore. You'll have get whoever does your e-mail to copy them to a PST then copy them to your inbox from there"
The Manager of the site: "Our Scan to e-mail stops working every day between 10-2:30"
Me: "Did you add any devices to the network recently? Computers, Printers, servers ect..."
Them: "No"
I monitor their firewall. They bought a standard license ASA 5505 at 10:00 there is a flood of "exceeded license limit of 50"
So the short version is yes. They added new devices. Sent to their customer rep.
Them: "These laptops aren't working at all!"
Me: "OK let me take a look. Looks like their are part of a project for new sales laptops"
Them: "We're going to use these at the front desk instead"
Me: "Well that's not what it says here and there is a ton of work that needs to be done to these things to make that happen"
Them: "What does that mean?"
Me: "It means you need to talk to your account manager because we'll need to charge you more for this"
them: "Wait I thought supp....." ::transferred the call mid sentence::
We had an Error forwarded to us from a customer about a Equallogics control failover card being off-line. I log into it look around everything seams to be working. I call Dell and after running some diagnostic turns out that the firmware it's running will do a test failover if it's been running for 249 days straight. When it does it cause it to freak out and start spamming that the card is down. They just now have a firmware for this model that won't send out errors when it does this.
OUR LOCAL IT COMPANY SET UP TREND MICRO AND NOW IT'S BLOCKING THIS APPLICATION SO THEY WANT YOU TO FIX THEIR TREND MICRO.
Monday me will get right on that.
Me: I'm going to shut down your file shares at 3pm on friday. Make sure you tell your users to have all their files closed by 3pm on friday.
Client's IT guy: Got it.
Today on the phone with him:
Me: Hey, it's 3pm, I'm ready to shut the shares down
Client: Yeah... I kinda didn't remember to tell everyone.
Me: Yes, I'm looking at the open files on the old server right now. Looks like a bunch of people have files open. Including you.
Client: Yeah... I'm not in the office right now. I'll be back in about half an hour and I'll let everyone know.
Me: :mad:
"too bad, I already pushed the button"
He was the one who was going to Palau. I was a potential additional person but there was a chance I might not go.
Now that he's gone, I'm confirmed. HR lady came by and asked if there was anyone who really just wanted to go and my hand was up before she finished the sentence.
Apparently, she went and dug into some asses about our department being 2 years without anyone getting a raise because our old manager who got fired for massaging a female service tech's shoulders (I'm not kidding) never did evals.
Later that day we got a notification from the CO of the company apologizing for this and they included a schedule of upcoming evals and said they'd be retroactively applying whatever payraise we were supposed to get that our old manager never did.
I think I like our HR rep.
It is very good for going down long and unnecessary roads of troubleshooting
Like, hashes are not reversible so you go and search the google and get no results
is this the joke
Honestly it's inspired from some microsoft error messages that were nothing but error codes and no descriptions that when searched for led to technet pages that didn't exist anymore.
I got the joke, eventually
An HR department that isn't a soul sucking waste of skin.
Miracles are real.
This is a clickable link to my Steam Profile.
No.
Yeah, why wouldn't they?
This is a clickable link to my Steam Profile.
I dunno. Just never used one. Maybe they're actually total shit in every way.
Yes.
Works perfectly fine. There was no setup or config required. There's probably faster ways of getting ethernet in general, but I'm not using my work laptop as a network server.