Cannot sign in

Bartholamue

A friend of mine (Gosling) has a problem with signing in. That problem is not being able to. Here's what he says about it:

"I click 'sign in' and a) nothing happens, and b) the button becomes nonfunctional, like there isn't a button there at all. ...In fact, I click 'sign in' and ALL the buttons go away."

The browser he is using is IE 8.

Tube

Tell him to clear his cache

Gosling

I'm in, finally. I wound up getting around it by right-clicking and opening the sign-in page in a new window. (Cache-clearing didn't work, by the way.)

Thanks for relaying that for me, Bart.

Bonepart

Gosling wrote:

I'm in, finally. I wound up getting around it by right-clicking and opening the sign-in page in a new window. (Cache-clearing didn't work, by the way.)

Thanks for relaying that for me, Bart.

That is what I had to do as well. I was getting the same thing, on IE 7.

Granted, I didn't try clearing the cache.

Tube

Clearing the cache is the internet equivalent of turning it off and on again.