The new forums will be named Coin Return (based on the most recent vote)! You can check on the status and timeline of the transition to the new forums here.
The Guiding Principles and New Rules document is now in effect.

2013 Registration is SOLD OUT - sellout FAQ in the OP

zerzhulzerzhul Registered User, Moderator mod
edited April 2013 in PAX West
Registration for all 4 days of PAX Prime 2013 is sold out. There are some transactions that appear to be in the process of being revoked due to being over the limit of 4 sets per person, so some might show up on the site sporadically.



From prime.paxsite.com/news/the-registration-sellout-faq
The Registration Sellout FAQ
04.23.13

Each year the demand for PAX gets more and more fervent, with badges selling out in a record 6 hours this year. There have been a few folks that have taken to twitter, upset why they didn’t get a badge and how Penny Arcade “screwed them,” and “let the scalpers win” etc. Like we did last year, I wanted to answer some of the common questions to try and put them to rest.

Why don’t you print more badges?

There is only so much physical space we have for the show, so firecode and safety regulations dictate how many badges we are allowed to distribute.

Why don’t you do a lottery system? Why not do a pre-pre-reg system? Why not do system X?

The fundamental problem is supply vs. demand. We have the supply for 65-85k people. We estimate demand to be in the 130-150k range, meaning that no matter how you skin this, there will be about 75k people that aren’t happy because they wanted a badge and were unable to purchase one. All another system would do is take badges from one person and give them to another.

Why not give advance notice?

Besides there being a massive server load issue, it also gives scalpers the ability to mobilize their teams to buy lots of smaller orders. Not giving advance notice is actually pretty close to a lottery system, in the sense that if you were unavailable during that pre-registration window, you were not selected.

Speaking of scalpers, how is it that you let scalpers buy every/all of the/most of the badges?

Most people point to ebay and craigslist and say “Look at this, this is ridiculous.” A couple of things.

1. The number of badges you see from now until PAX for resale is still a very small percentage of the total badges we sold.
2. The average number of “sets” (Friday-Monday or 4-days) purchased per order was 1.45. Keep in mind the maximum number of sets you could purchase was 4. The % of orders that purchased the maximum number of sets was 2.1%
3. We have a number of flags for scalpers set, and after going through the data, we have identified those that clearly tried to “trick” the system and buy badges in bulk. All of their orders are being cancelled, so watch out when you buy on ebay/CL.

It’s also important to note that there are no anti-scalping laws in Washington, so “legally” we can do nothing.

I heard there was a bug in the system that allowed a person to skip the queue.

This was true but was resolved once we found out. Again, when you look at the stats in the above answer, you’ll see that very few people abused this.

I was sitting in the queue for 2 hours. Why?

The queue was implemented to throttle the load to the database/payment processing server to prevent it from melting. That database was churning along at maximum capacity for 6 straight hours with 25 other registration servers feeding into it, yet still, with tens of thousands of people trying to register at once, the wait was still there. ShowClix, the vendor we used, is looking into reducing this wait time.

Although there were some other minor hiccups with 2 boxes going bad in one of the clusters which caused some 50X errors, the queue worked as it was supposed to. The database and registration system didn’t die.

Original OP:
http://bit.ly/P13Badges

4-day - $95 - SOLD OUT
Fri - $30 - SOLD OUT
Sat - $30 - SOLD OUT
Sun - $30 - SOLD OUT
Mon - $30 - SOLD OUT

zerzhul on
«13456746

Posts

  • zerzhulzerzhul Registered User, Moderator mod
    edited April 2013
    Do NOT post links to scalpers in this thread. Any advertising only helps them.
    http://bit.ly/P13Badges

    4-day - $95 - SOLD OUT
    Fri - $30 - SOLD OUT
    Sat - $30 - SOLD OUT
    Sun - $30 - SOLD OUT
    Mon - $30 - SOLD OUT

    zerzhul on
  • peetsnackpeetsnack Team Green Poké Assist, Lord Commander of the Night's Watch, Head Girl House Hufflepuff The Cleave LandsRegistered User regular
    And the forums go apeshit in 3... 2... 1...

    7B14287.png
  • Moe FwackyMoe Fwacky Right Here, Right Now Drives a BuickModerator Mod Emeritus
    There's a queue system this year. I am interested to see how this works out.

    Who wants to start the pool for when they sell out?

    E6LkoFK.png

  • miker525miker525 New YorkRegistered User regular
    edited April 2013
    I'd guess tomorrow for the 4 day to sell out. Do either of you happen to know how many 4-day passes they have? I'm real sadlike that I'm still unsure if I'm able to go. By the time I do know I'm sure passes will be gone :-(

    miker525 on
    weZXr66.png
    Steam - Miker525 | Xbox Live - Miker525| PSN - MikeRosenberg
    Websites - Gamerations - MikeRosenberger.com
    Pinny Pals - Miker525
  • adias.angeladias.angel Tech-Savvy Wife Kalamazoo, MIRegistered User regular
    Got mine!!!!! WOOOO HOOOOO!

    Prime '12, '13, '14, '15, '19 .. East '12
  • ramen215ramen215 Registered User regular
    Done and done \o/ no mess registration system, no lag or any page interrupts. Hello PAX Prime 2013!!

    Track Record: ~Prime '12 Prime '13
  • akTheraakThera akjak Registered User regular
    ...and it's getting killed already

    Switch: SW-4133-1546-2720 (Thera)
    Twitch: akThera
    Steam: Thera
  • AllforceAllforce Registered User regular
    Damn I was literally 30 seconds after the tweet and I'm already in Queue Limbo

  • zerzhulzerzhul Registered User, Moderator mod
    edited April 2013
    wow, says 4-days are already sold out

    edit: Someone just told me they can see 4-days again. They could have been stuck in limbo.

    zerzhul on
  • Disco11Disco11 Registered User regular
    Same here.

    PSN: Canadian_llama
  • StarYoshiStarYoshi Game Designer / Data Scientist USARegistered User regular
    The system always goes live when I blink. It doesn't matter that I've been watching all morning... Hopefully the queue does not fail me.

    Attendance
    PAX Prime / PAX Dev 2014
    PAX Prime 2013
    PAX Prime 2009
  • kawaiiryukokawaiiryuko New York, NYRegistered User regular
    4 days sold out in 4 minutes? Is this for real?

    --
    kawaii
  • bacon_avengerbacon_avenger Defender of Pork Products Pacific NW, USARegistered User regular
    Got mine! Now to deal with the hotel thing... which seems to have just fallen over

    iuh6zc0qzpt7.png
  • CodeMonkey76CodeMonkey76 Software Developer Orem, UTRegistered User regular
    Still waiting in the queue

  • DakeglerDakegler Registered User regular
    Same here, seeing 4 day sold out already =0

  • AllforceAllforce Registered User regular
    zerzhul wrote: »
    wow, says 4-days are already sold out

    You have got to be kidding me

  • thedragongemthedragongem Registered User regular
    zerzhul wrote: »
    wow, says 4-days are already sold out

    NOOOOOOOOOO! I am still in the queue!

    badge.png
  • G23inITG23inIT Registered User regular
    Bah! que line. literally 3 minutes after going live.

  • AtashiAtashi Registered User regular
    edited April 2013
    The registration page updated before the front page and the official tweet and I grabbed 2 4-day badges then (around 10:35am PST) in case if one of my friends couldn't make it. Yay! PAX Prime 2013, here I come!

    Atashi on
    PAX Prime 2013 Cosplays
    Silica - Sword Art Online -Infinity Moment-
    Teddie - Persona 4

    Finally retiring Recette. It's been a good run.
  • ShocknaShockna Registered User regular
    I got in about a minute before the tweet, and still in queue. For those who already got theirs, how long was queue?

  • zerzhulzerzhul Registered User, Moderator mod
    Someone just told me they can see 4-days again. They could have been stuck in limbo.

  • AllforceAllforce Registered User regular
    I figured a few hours to grab badges, this is worse than getting a Mondo print

  • ClixClix This guy I know Seattle, WARegistered User regular
    Waiting in queue line... freaking out...

  • dougyfreshdougyfresh Registered User regular
    Registration went super smooth for me, like a 5min process to get my 4day and my fiances 1day

    steam_sig.png
  • ArtereisArtereis Registered User regular
    I hate April. :(

  • zerzhulzerzhul Registered User, Moderator mod
    Yeah ok I can see 4-days again... they must be fluctuating heavily.

  • kemikalkemikal Registered User regular
    I got mine as soon as I saw the @paxcommunity retweet. I only waited maybe 10 seconds in the queue?

    Assassin's Ball, Prime '13: @CowboyVerse
    TWDT '13: Hufflepuff OotP
  • AllforceAllforce Registered User regular
    Queue updated with a new message, so hang in there. I was in at 1:42 EST and am still waiting.

  • Moe FwackyMoe Fwacky Right Here, Right Now Drives a BuickModerator Mod Emeritus
    Well then. Guess nobody wins the pool for 4-days.

    E6LkoFK.png

  • ShocknaShockna Registered User regular
    "We're working through a pretty long queue here, but don't give up on us!"

    Hopefully this is the "You're almost done waiting, don't walk away!" line XD

    Also, at least on the prime site I can see available for 4 day passes. Hopefully they were just in limbo.

  • ryamkajrryamkajr Registered User regular
    still waiting in queue..... for about 10 minutes so far.

  • DakeglerDakegler Registered User regular
    I've got 4 day available again, but can only add 1 =\

  • Disco11Disco11 Registered User regular
    they say sold out on my end

    PSN: Canadian_llama
  • CodeMonkey76CodeMonkey76 Software Developer Orem, UTRegistered User regular
    7 minutes in the queue...

  • ryamkajrryamkajr Registered User regular
    just confirming, you did not have to refresh the page, it did it automatically?

    yes, i am paranoid..

  • StarYoshiStarYoshi Game Designer / Data Scientist USARegistered User regular
    edited April 2013
    If I miss lunch AND pax tickets because of this queue, I'm going to become very angry and very loud. It would be ridiculous to miss out on PAX tickets despite following them for months.

    StarYoshi on
    Attendance
    PAX Prime / PAX Dev 2014
    PAX Prime 2013
    PAX Prime 2009
  • DakeglerDakegler Registered User regular
    There we go, back to normal on 4-day

  • ClixClix This guy I know Seattle, WARegistered User regular
    Been waiting in queue for about five minutes... still freaking out.

  • lostsock78lostsock78 Registered User regular
    edited April 2013
    Yeah, it allowed me to select 4 four day badges, but then said not available and sold out, then said 1 available, then said sold out again..

    EDIT: I kept refreshing after putting in my order for 4 badges and it eventually took me to the rest of the checkout process.. yay!

    lostsock78 on
  • havok978havok978 Baltimore, MdRegistered User regular
    Still sitting in queue :(

    XyqJPIp.png
This discussion has been closed.