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2013 Registration is SOLD OUT - sellout FAQ in the OP
Registration for all 4 days of PAX Prime 2013 is sold out. There are some transactions that appear to be in the process of being revoked due to being over the limit of 4 sets per person, so some might show up on the site sporadically.
Each year the demand for PAX gets more and more fervent, with badges selling out in a record 6 hours this year. There have been a few folks that have taken to twitter, upset why they didn’t get a badge and how Penny Arcade “screwed them,” and “let the scalpers win” etc. Like we did last year, I wanted to answer some of the common questions to try and put them to rest.
Why don’t you print more badges?
There is only so much physical space we have for the show, so firecode and safety regulations dictate how many badges we are allowed to distribute.
Why don’t you do a lottery system? Why not do a pre-pre-reg system? Why not do system X?
The fundamental problem is supply vs. demand. We have the supply for 65-85k people. We estimate demand to be in the 130-150k range, meaning that no matter how you skin this, there will be about 75k people that aren’t happy because they wanted a badge and were unable to purchase one. All another system would do is take badges from one person and give them to another.
Why not give advance notice?
Besides there being a massive server load issue, it also gives scalpers the ability to mobilize their teams to buy lots of smaller orders. Not giving advance notice is actually pretty close to a lottery system, in the sense that if you were unavailable during that pre-registration window, you were not selected.
Speaking of scalpers, how is it that you let scalpers buy every/all of the/most of the badges?
Most people point to ebay and craigslist and say “Look at this, this is ridiculous.” A couple of things.
1. The number of badges you see from now until PAX for resale is still a very small percentage of the total badges we sold.
2. The average number of “sets” (Friday-Monday or 4-days) purchased per order was 1.45. Keep in mind the maximum number of sets you could purchase was 4. The % of orders that purchased the maximum number of sets was 2.1%
3. We have a number of flags for scalpers set, and after going through the data, we have identified those that clearly tried to “trick” the system and buy badges in bulk. All of their orders are being cancelled, so watch out when you buy on ebay/CL.
It’s also important to note that there are no anti-scalping laws in Washington, so “legally” we can do nothing.
I heard there was a bug in the system that allowed a person to skip the queue.
This was true but was resolved once we found out. Again, when you look at the stats in the above answer, you’ll see that very few people abused this.
I was sitting in the queue for 2 hours. Why?
The queue was implemented to throttle the load to the database/payment processing server to prevent it from melting. That database was churning along at maximum capacity for 6 straight hours with 25 other registration servers feeding into it, yet still, with tens of thousands of people trying to register at once, the wait was still there. ShowClix, the vendor we used, is looking into reducing this wait time.
Although there were some other minor hiccups with 2 boxes going bad in one of the clusters which caused some 50X errors, the queue worked as it was supposed to. The database and registration system didn’t die.
I'd guess tomorrow for the 4 day to sell out. Do either of you happen to know how many 4-day passes they have? I'm real sadlike that I'm still unsure if I'm able to go. By the time I do know I'm sure passes will be gone :-(
The registration page updated before the front page and the official tweet and I grabbed 2 4-day badges then (around 10:35am PST) in case if one of my friends couldn't make it. Yay! PAX Prime 2013, here I come!
Atashi on
PAX Prime 2013 Cosplays
Silica - Sword Art Online -Infinity Moment-
Teddie - Persona 4
just confirming, you did not have to refresh the page, it did it automatically?
yes, i am paranoid..
+1
StarYoshiGame Designer / Data ScientistUSARegistered Userregular
edited April 2013
If I miss lunch AND pax tickets because of this queue, I'm going to become very angry and very loud. It would be ridiculous to miss out on PAX tickets despite following them for months.
StarYoshi on
Attendance
PAX Prime / PAX Dev 2014
PAX Prime 2013
PAX Prime 2009
Posts
4-day - $95 - SOLD OUT
Fri - $30 - SOLD OUT
Sat - $30 - SOLD OUT
Sun - $30 - SOLD OUT
Mon - $30 - SOLD OUT
Who wants to start the pool for when they sell out?
Steam - Miker525 | Xbox Live - Miker525| PSN - MikeRosenberg
Websites - Gamerations - MikeRosenberger.com
Pinny Pals - Miker525
Twitch: akThera
Steam: Thera
edit: Someone just told me they can see 4-days again. They could have been stuck in limbo.
PAX Prime / PAX Dev 2014
PAX Prime 2013
PAX Prime 2009
kawaii
You have got to be kidding me
NOOOOOOOOOO! I am still in the queue!
Silica - Sword Art Online -Infinity Moment-
Teddie - Persona 4
Finally retiring Recette. It's been a good run.
TWDT '13: Hufflepuff OotP
Hopefully this is the "You're almost done waiting, don't walk away!" line XD
Also, at least on the prime site I can see available for 4 day passes. Hopefully they were just in limbo.
yes, i am paranoid..
PAX Prime / PAX Dev 2014
PAX Prime 2013
PAX Prime 2009
EDIT: I kept refreshing after putting in my order for 4 badges and it eventually took me to the rest of the checkout process.. yay!