[TRENCHES] Thursday, August 14, 2014 - Want For Nothing

Geth

Want For Nothing
http://trenchescomic.com/comic/post/want-for-nothing

It’s all a blur

Anonymous

My tale involves a large company that sold a market leading flight simulation game. A new version had been released and I was working in the call centre that provided support for it. I got a call from an elderly gentleman who was very annoyed at the new version. He explained at length that he had played the previous version of the game and had flown all over the world.

From looking at his call history I remembered taking a call from him before, when he was complaining that a particular airport had four runways in the game when in reality it had two. He had been there, in the flesh and had seen only two runways. I had looked the airport up on the internet and discovered the airport had only just finished the two new runways before the game was released.

This game attracted a particular kind of gamer.

The reason for his annoyance this time was that the new versions graphics were awful. The screen was blurry and the colours were all wrong. I started with the display drivers, they were fine. I checked his monitor settings, all good. We un-installed and re-installed the game. No difference.

Nothing I tried seemed to fix it. He grew more and more irate, declaring that he had flown in World War 2 and how could we sell a game that was worse than the previous version?

I was about to give up and escalate it when there was silence on the other end of the line.

“Sir, are you still there?”

“Um.. I’m terribly sorry, young man, but I appear to be wearing the wrong glasses…”

Gamer8585

That kind of game actually dose sound kind of awesome...QA would be a nightmare though.

In regards to the tale...well at least its not a company being horrible to its employees.

Abacus

Sounds like Microsoft Fly Simulator. The official guides for those things got up to 400+ pages.

Cambiata

I bought my dad, a pilot, at least a couple of the Microsoft flight simulators, as well as a nice joystick. He absolutely loved it, because he could fly his approaches before every real flight, and most all of the airports he flew to were there.