The new forums will be named Coin Return (based on the most recent
vote)! You can check on the status and timeline of the transition to the new forums
here.
The Guiding Principles and New Rules
document is now in effect.
My dear friends of the Club PA Persuasion! Those of you who have not received your Club PA Pins, specifically. I have a plan for you. A bright future ahead- a future with a pin. A golden pin of Club PA. To clarify what's up with all this Club PA Pinny Pandemonium, some folks signed up for TinyPass with different emails than they filled out their Club PA Pin survey with, which meant we couldn't verify their Club PA sub to send them the pin. But we want to make sure that every Club PA member has that shiny gold pin, so if you haven't received yours, consult this handy guide!
1.
I didn't get the initial form email used to collect my address and other pin-formation.
- Write an email to merch@penny-arcade.com with the subject "Club PA Pin - No Form"
- Include in the message the email linked to your TinyPass payment and your current contact email.
- We will then verify your TinyPass account and send you the ClubPA Pin Survey to your contact email.
2.
I filled out form, but received no pin.
- We probably couldn't confirm your email. Sorry! Make sure you know your TinyPass payment email address- dig it out of your inbox! Also make sure you're emailing us from the same address that you used for the survey. Why do you use so many email addresses?!?
- Email merch@penny-arcade.com with the subject "Club PA Pin - Email Confirmation"
- Include in the message the email linked to your TinyPass payment.
3.
I emailed Brian/Merch, never got response.
- Brian sucks. PAX is hard. Email again. He's working on these now.
- *Editor's note: Brian wrote this part. I think Brian is great and works very hard, and gets a lot of email. But do email him again, with the subject "Club PA Pin - Checkin"
4.
I emailed Brian to confirm email address, never heard more.
- This probably means that the pin was shipped (!!!) If that happened and you've STILL not received your pin in another 2 weeks, confirm your address with Brian by emailing him at merch@penny-arcade.com with the subject "Club PA Pin - Checkin"
- We just sent a batch right before PAX, so there are little golden pins zipping all over.
For those of you hoping to get Club PA pins in the future, make sure you know what your TinyPass email address is and have that ready for confirmation when the survey comes around. We'll do our best to keep smoothing out the process and making awesome pins for you all! Thank you, thank you, thank you for being a part of Club PA!
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Check out my YouTube Pinny Arcade Videos!
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[3DS] 3394-3901-4002 | [Xbox/Steam] Redfield85
I just got my email for re-upping Club PA yesterday, so the email that has your discount code and whatnot should have the request for your address for another pin (assuming you did the $30 level again).
Trade me pins! - https://pinnypals.com/pals/TheAggroCraig
Check out my YouTube Pinny Arcade Videos!
I forget if I filled it out during my renewal. Just filled it out again via that email. Thanks for reminding me about that email.
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[3DS] 3394-3901-4002 | [Xbox/Steam] Redfield85
One man's madness is another man's dedication.
Not mine though, that shit is crazy.
Check out my YouTube Pinny Arcade Videos!
I wonder how many are doing this as a hedge against future perks other than the pin.
Check out my YouTube Pinny Arcade Videos!
Check out my YouTube Pinny Arcade Videos!
Assuming that you filled out the form for each of your accounts and there were no issues verifying your email, yes - you should have. If you did not, shoot an email to merch@penny-arcade.com with the subject "Club PA Pin - Checkin" and specify in your email that you should have multiple pins shipping to the same address. Thanks!
Thanks so much, I will do that!!! I stand guilty of starting two accounts. I can only make it to PAX East each year so I thought More pins more trading for the ones I am missing. Yay being crazy
2) @zerzhul I signed up for the $30 Club PA because of the pin(s). I figure $10 pin and $10 store credit is worth it, versus the $10 Club PA level. So, yea, I paid the extra for the pin. Brain squirrels, man.
Check out my YouTube Pinny Arcade Videos!
https://pinnypals.com/pals/Evenstar
Mine took over a week, but I signed up 4 days before PAX which was obviously a reason why it had a hiccup. Give it a few more days imo.
Trade me pins! - https://pinnypals.com/pals/TheAggroCraig
Tumblr | Twitter | Twitch | Pinny Arcade Lanyard
[3DS] 3394-3901-4002 | [Xbox/Steam] Redfield85
Confirmed I got my second one.
Check out my YouTube Pinny Arcade Videos!
Yup signed up the same day it expired, and got the emails a few hours later. 2nd Pin arrived in Australia within 1.5 weeks
I just filled out the form again and left a note saying so. I'll give it a week or two. No rush.
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[3DS] 3394-3901-4002 | [Xbox/Steam] Redfield85
Pinny Pals Lanyard
How do I get the $10 credit and discount code? And the address info for the pin? Is that a separate email / a message on the boards / a link in TinyPass?
I have sent an email to the merch account at penny arcade, I was just asking here since I went looking for some description on the site and I could not find that either.
Do you remember how long after you paid did you receive this email?
IIRC mine was only a couple of days after I paid.
ok, somthing happened with me. I got the email confirmation from TinyPass and the email about getting the badge on the forums - but not this "form" we speak of.
I suppose this Pax AUS / Prime has something to do with it all....
I'll give the email I sent to "merch" another day or so before I start to get worried. Thanks everyone.
Welcome to Club PA!
Perhaps even welcome BACK.
We're so happy to have you as a member. Among the perks of your membership is a 5% discount on our store. Behold!
SUPER SECRET CODE
That’s your own, personal code for the next 6 months so keep it secret. Keep it safe. And enter it in the "discount code" field at checkout whenever you make a purchase on our store during that time.
You should note that this discount will apply to all Penny Arcade items on the store, but it will NOT apply to your shipping costs or items from our friends, like Camp Weedonwantcha or ArenaNet merch. But, we will have some items on the store that are exclusively available to you as a Club PA member and your discount will TOTALLY apply to those.
If you’re unfamiliar with our shop, you can find it here: store.penny-arcade.com.
As a $30+ backer you also get a $10 gift card too! That’s also presented as a code. This one: SUPER SECRET CODE 2. You’ll redeem this at checkout, but as a Gift Card instead of as a discount code. If you get to checkout and are for whatever reason confused by this distinction, email us at merch@penny-arcade.com and we’ll help you with the speed of an African swallow carrying a coconut.
Finally, your $30+ member spoils include a shiny Club PA Pinny Arcade Pin. In order to send you yours, we need to gather your shipping information; and to do that, we'll use the magic of forms. So kindly fill this out this form and we'll get that pin on its way to you. If you've renewed your subscription, please fill out the form a second time for your second pin.
Now, please, accept our thanks for your support and go enjoy your deserved perks!
You probably should've gotten something by now, but I'd shoot them an email. Earlier in the thread I posted saying I signed up less than a week before PAX and it took about a week after PAX for me to get my email with the codes and whatnot.
Trade me pins! - https://pinnypals.com/pals/TheAggroCraig
Check 'em: My Pins!
Figured it out. Classic n00b mistake...
;tldr: Search your trash/spam folders specifically.
Looks like the email was funneled to spam or something and then deleted since I did not read the subjects that closely. I was also assuming that when I was searching the mail, that I was searching _all_ of it. Apparently not. When I specifically called out to search just the trash, viola - there it was. Unread. With all the codes and form links that I needed.
This may also be of note: The message with the codes/discount were sent 10 after I received the email about the new badge.