Super bummed I missed the Club PA event last Saturday. I had the plague or something like it.
Also- if you are having any issues getting your pin- mail got stolen by a carnie, moved to the moon, wolves ate your mailbox etc. make sure you shoot us an email at customer service!!! We want you to have your pin!
I might need to do that. Not sure how long shipping takes to go from Seattle to Vancouver but it seems as though I should have received it by now...
If you mean VA,WA than yes you should if they shipped all at the same time (I got mine in Hillsboro) and all our mail is processed through same place.
I'm just waiting for Nathan to handle my CS request for Y1
I doubt @evil santa meant the 'couve, since there was no specification of Vancouver (not BC), Washington (not DC) as most residents do. But, I could be wrong because I also thought evil Santa lived in Aus, not Canada.
Super bummed I missed the Club PA event last Saturday. I had the plague or something like it.
Also- if you are having any issues getting your pin- mail got stolen by a carnie, moved to the moon, wolves ate your mailbox etc. make sure you shoot us an email at customer service!!! We want you to have your pin!
I might need to do that. Not sure how long shipping takes to go from Seattle to Vancouver but it seems as though I should have received it by now...
If you mean VA,WA than yes you should if they shipped all at the same time (I got mine in Hillsboro) and all our mail is processed through same place.
I'm just waiting for Nathan to handle my CS request for Y1
ah good someone else is also waiting on Year 1 pin. I got an email telling me they lost my address but that was back on the 3rd. So I emailed them back with my address and now I'm waiting to receive an email or pin.I wish there was a way I could just swing by the warehouse and pick it up,I hate trusting the mail.
I doubt @evil santa meant the 'couve, since there was no specification of Vancouver (not BC), Washington (not DC) as most residents do. But, I could be wrong because I also thought evil Santa lived in Aus, not Canada.
Usually I can be found roaming the scrublands of Australia but I'm currently in Vancouver BC on a working holiday
Still waiting on mine and thinking I maybe should email the support crew at this point.
I assume they have all the tracking info on file, they don't send it out for some reason (Probably a pain to send it to everyone given the manner of not making an "order" for these. Definitely give it a shot.
My subscription ran out today - I resubbed today. Hoping to get my $10 voucher - and I haven't used the earlier one - hoping to use both and get some Double Secret Boxes with them.
@Rysheve Brian has no involvement in shipping so he is def not the person you want to email. If you have emailed [email protected], they will get back to you as soon as humanly possible. If not, def do that! I have been out sick this week, so our team is one person down at the moment. Be patient with us- there are only three of us to go around and this week, due to me being out, there are only two. Either way- we will figure out where your pin is hiding!
I'm patient LOL ..and I got a response that I replied to. I just dont' want to flood the mailbox (especially since I'm pretty sure they are getting all sorts of non legit messages)
How long after joining is it normally before being contacted about the pin? (I don't want to hassle customer service unnecessarily.)
after you sign up, they send a survey out to get your info and they also send out the promotion codes in that same email.If you just bought the membership in the last week you might want to email them if you want to get the pin before prime because it takes a couple weeks to get the survey and codes normally. Here are my renew days then discount dates, in recent to oldest:
..Bought.....................Merch email
June 18th.....................July 1st
Dec. 18th.....................Jan. 5th
May 30th.....................June 16th
It can take 1-2 weeks to receive the initial reward email. They are sent out in batches. The last batch went out July 21st and I have this feeling that a batch will be going out today. I'd recommend filling in the form as soon as you have a chance.
I think @merchmistress mentioned using a jewelry polishing cloth, rubbing very gently. It's double-sided: one side removes the tarnish, and the other side buffs the metal.
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If you mean VA,WA than yes you should if they shipped all at the same time (I got mine in Hillsboro) and all our mail is processed through same place.
I'm just waiting for Nathan to handle my CS request for Y1
Dinotimecopforce.com
@Frostbyte I still haven't gotten my invite to the ClubPA WhatAppChat yet..
Pinny Pals Lanyard
Usually I can be found roaming the scrublands of Australia but I'm currently in Vancouver BC on a working holiday
“I let out a battle cry. Sure, a lot of people might have mistaken it for a sudden yelp of unmanly fear, but trust me. It was a battle cry.”
Always looking to trade.
2015 PAX Prime Omeganaut (I will forever hate Katamari)
Pinny Pals Lanyard
I assume they have all the tracking info on file, they don't send it out for some reason (Probably a pain to send it to everyone given the manner of not making an "order" for these. Definitely give it a shot.
Trade me pins! - https://pinnypals.com/pals/TheAggroCraig
Yes! Email us!
“I let out a battle cry. Sure, a lot of people might have mistaken it for a sudden yelp of unmanly fear, but trust me. It was a battle cry.”
you want them to ship you the bear? I know they ship bobcats but haven't heard of them shipping a bear before
after you sign up, they send a survey out to get your info and they also send out the promotion codes in that same email.If you just bought the membership in the last week you might want to email them if you want to get the pin before prime because it takes a couple weeks to get the survey and codes normally. Here are my renew days then discount dates, in recent to oldest:
..Bought.....................Merch email
June 18th.....................July 1st
Dec. 18th.....................Jan. 5th
May 30th.....................June 16th
Pinny Pals Lanyard
Just renewed mine!
Dinotimecopforce.com
Nay, because not everyone in the program has a pin :P
Trade me pins! - https://pinnypals.com/pals/TheAggroCraig
Did anyone come up with a way to clean Year 1 pins? Mine is a real mess.
Re-upped when everyone else did.
Pinny Pals Lanyard
www.pinnypals.com/pals/d0rkangl