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Some connectivity issues today

BowenBowen Sup?Registered User regular
in H.Q. Reception Desk
I'm getting a lot of "Something went wrong" and other generic maintenance pages. I'm sure there's something big going on causing it, but just in case you're not aware, there you go!

Posts

  • chromdomchromdom Who? Where?Registered User regular
    Yeah, same except that I am getting exclusively "Down for Maintenence, try again in a few minutes" messages.

  • Grunt's GhostsGrunt's Ghosts Registered User regular
    Icy is making a monster in the lab and he's needing the electric power to raise it from the dead.

    Prepare yourself for the Curse of the Turducken!

  • IcyLiquidIcyLiquid Two Steaks Montreal, QuebecAdministrator, Vanilla Staff vanilla
    This should improve now. Sorry.

  • BowenBowen Sup? Registered User regular
    Getting a few more of these today as well, just fyi, seems to have started about 10 minutes ago

  • EncEnc A Fool with Compassion Pronouns: He, Him, HisRegistered User regular
    One in three attempts to access the site over the last two hours has given me the unhappy "oops there is a problem" face.

  • BowenBowen Sup? Registered User regular
    Yeah it's definitely increasing in frequency as the day is going on.

  • Rhesus PositiveRhesus Positive GNU Terry Pratchett Registered User regular
    Four in the last couple of minutes. Refreshing works, though.

    [Muffled sounds of gorilla violence]
  • IcyLiquidIcyLiquid Two Steaks Montreal, QuebecAdministrator, Vanilla Staff vanilla
    It is beyond Vanilla's control, but we're working on it. There is a bug in our hosting provider's virtualization layer the causes some newly provisioned instances to be unable to communicate with others. This has plagued us since migration to the new infrastructure.

    I have the ability to apply a workaround that fixes individual cases such as this one, but I'm leaving the problem in place while I get our hosting partners to investigate it so that they can properly debug the underlying cause. I appreciate all of your patience while we do that!

  • IcyLiquidIcyLiquid Two Steaks Montreal, QuebecAdministrator, Vanilla Staff vanilla
    We've applied the workaround so responses should be consistent now. Thanks again for your patience

  • EchoEcho ski-bap ba-dapModerator, Administrator admin
    IcyLiquid wrote: »
    It is beyond Vanilla's control, but we're working on it. There is a bug in our hosting provider's virtualization layer the causes some newly provisioned instances to be unable to communicate with others. This has plagued us since migration to the new infrastructure.

    Talk nerdy to me, baby.

  • Undead ScottsmanUndead Scottsman Cybertronian Paranormal Eliminator Registered User regular
    edited December 2015
    Got some connection issues just now (having to keep logging in as well as the overloaded server screen.).

    EDIT: Whoops, didn't catch the other thread because I had this post queue'd up to make sure it wasn't a temporary problem. My bad.

    Undead Scottsman on
This discussion has been closed.
Penny Arcade Forums› H.Q. Reception Desk