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Notifications indicated, but no actual notifications

DelzhandDelzhand Agrias Fucking OaksRegistered User, Transition Team regular
This started happening maybe within the past week or 2. It happens on mobile and desktop both - there will be a flag indicating unread notifications, but when I click on the icon, there's a popup saying there aren't any.

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Posts

  • kimekime Queen of Blades Registered User regular
    Probably related. The last week or so, every time I receive a PM I also get notified of a new @ mention. And/or it's refreshing the last mention I got from Aug 29th?

    Battle.net ID: kime#1822
    3DS Friend Code: 3110-5393-4113
    Steam profile
  • DelzhandDelzhand Agrias Fucking Oaks Registered User, Transition Team regular
    I had email notifications for posts in threads I started, but not on-site notifications. I turned off the email ones and the problem went away so I assume it's something to do with which type of notifications you're configured for.

  • kimekime Queen of Blades Registered User regular
    I have never turned on email notifications...

    Battle.net ID: kime#1822
    3DS Friend Code: 3110-5393-4113
    Steam profile
  • ChanusChanus Harbinger of the Spicy Rooster Apocalypse The Flames of a Thousand Collapsed StarsRegistered User, Moderator mod
    i am also getting a new notification icon whenever i get a new PM, but there isn't a new notification, it just shows whatever my most recent one is

    i also don't have any email notifications enabled

    (on mobile, up to date Safari)

    Allegedly a voice of reason.
  • ChanusChanus Harbinger of the Spicy Rooster Apocalypse The Flames of a Thousand Collapsed StarsRegistered User, Moderator mod
    edited February 2023
    this morning i had the opposite, where receiving an @ notification also displayed a PM notification but i do not have a new PM

    up until now i haven't seen that happen when the true notification is from an @


    e: i am mistaken. apparently another unhinged PM was sent out this morning and has been removed by a mod. i still got the notification even though i no longer have the PM in my inbox

    Chanus on
    Allegedly a voice of reason.
  • This content has been removed.

  • ChanusChanus Harbinger of the Spicy Rooster Apocalypse The Flames of a Thousand Collapsed StarsRegistered User, Moderator mod
    Orca wrote: »
    I had a notification of a new message as well as a @, but both were from yesterday and I had already viewed them. Almost like something got reset?

    my guess would be you were probably included in the PM that got deleted

    Allegedly a voice of reason.
  • This content has been removed.

  • WeaverWeaver Breakfast Witch Hashus BrowniusRegistered User regular
    So is this why I have a bunch of PM notifications, including one from a mod, from 4/5am this morning but no actual messages? I was very worried for a minute!

  • kimekime Queen of Blades Registered User regular
    Weaver wrote: »
    So is this why I have a bunch of PM notifications, including one from a mod, from 4/5am this morning but no actual messages? I was very worried for a minute!

    Oh no, for you actually you're being banned. Sorry.

    <3

    Battle.net ID: kime#1822
    3DS Friend Code: 3110-5393-4113
    Steam profile
  • CarpyCarpy Registered User regular
    Anyway to clear the phantom dm? Logging out and back in didn't work

  • CarpyCarpy Registered User regular
    Gonna bump this since I still have a phantom dm notification and can't seem to clear it

  • LucedesLucedes Registered User regular
    it's here forever now

    we're just going to live with phantom notifications forever

  • RingoRingo He/Him a distinct lack of substanceRegistered User regular
    Have you received subsequent notifications? A new set might clear the old ones

  • MadicanMadican No face Registered User regular
    I had this happen and the way I cleared it was opening up my most recent PMs and returning to the main forum page

  • CarpyCarpy Registered User regular
    Madican wrote: »
    I had this happen and the way I cleared it was opening up my most recent PMs and returning to the main forum page

    Shit, this worked. I'd tried going into my dms but I guess I never actually opened a message. Much appreciated

    Tagging @Lucedes in case they're still having the issue

  • LucedesLucedes Registered User regular
    Resolved!

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