The new forums will be named Coin Return (based on the most recent vote)! You can check on the status and timeline of the transition to the new forums here.
The Guiding Principles and New Rules document is now in effect.

Okay, we need for you to test the store.

Robert KhooRobert Khoo Registered User, ClubPA staff
edited October 2010 in Social Entropy++
No, this isn't some marketing ploy to try and get you to buy things, although I'm full aware that yes, people will need to buy things in order to test this out.

http://store.penny-arcade.com

If you could please kick the tires on this thing and order a few items that you have perhaps been waiting on... such as... you know, THE DICKWOLVES SHIRT and the PA: The Series Season 1 DVD Preorder, perhaps now is the time!

Please post all bugs in this thread.

THANK YOU IN ADVANCE.

Some guy.
Robert Khoo on
«13

Posts

  • ÄlphämönkëyÄlphämönkëy Registered User regular
    edited September 2010
    Alright, with Robert's introduction here are the list of bugs. Robert and I will be updating the list to keep you guys in the loop.

    Known Bugs
    • Related products on cart page is static

    Fixed Bugs
    • American Express should be processed through PayPal
    • Broken "Other" link on apparel landing page
    • Added images for prints
    • Credit Card processing is 100% fixed
    • Fixed product description formatting!
    • Cropped First Party photos
    • Adding items into your cart from the search page was broken
    • Added all of our missing pictures!

    Missing Pictures
    • None!
    Oh, and thanks for the help :wink:

    Älphämönkëy on
  • DarkPrimusDarkPrimus Registered User regular
    edited September 2010
    No pictures for the Deep Crow hoodie.

    EDIT:

    Ditto for:
    The Lite Brigade Tee
    Viva Miyamoto Tee
    All Ladies Tees
    Penny Arcade Group Poster

    DarkPrimus on
  • VALVEjunkieVALVEjunkie Registered User regular
    edited September 2010
    noooo why am I broke :(

    VALVEjunkie on
  • LagnarLagnar Halifax, Nova scotiaRegistered User regular
    edited September 2010
    The main page's link to the store still goes to http://www.pennyarcademerch.com/ instead of the new link at http://store.penny-arcade.com/.

    And ditto on the missing shirt pictures.

    Lagnar on
  • ÄlphämönkëyÄlphämönkëy Registered User regular
    edited September 2010
    DarkPrimus wrote: »
    No pictures for the Deep Crow hoodie.

    EDIT:

    Ditto for:
    The Lite Brigade Tee
    Viva Miyamoto Tee
    All Ladies Tees
    Penny Arcade Group Poster

    Nice catch.

    I'll ask Kiko to toss in the missing photos tomorrow.

    Älphämönkëy on
  • ÄlphämönkëyÄlphämönkëy Registered User regular
    edited September 2010
    Lagnar wrote: »
    The main page's link to the store still goes to http://www.pennyarcademerch.com/ instead of the new link at http://store.penny-arcade.com/.

    And ditto on the missing shirt pictures.

    We are running an "open beta," anybody can use the new store but we don't want it to get pounded into the ground yet by sending the entire PA traffic over.

    Älphämönkëy on
  • EvilBadmanEvilBadman DO NOT TRUST THIS MAN Registered User regular
    edited September 2010
    Random Bugs:

    Child's Play Shirt and Rogues Do It From Behind are missing images.

    Prints missing images: Gabe and Tycho's Top 5s, Paint The Line 2.

    First Party Link on bottom leads to "http://www.firstparty.com/" [Which has a "Merch will return October 4th!" screen] instead of "http://store.penny-arcade.com/collections/first-party". Probably intentional, still pointing it out.

    SILLY PERSONAL OBSERVATIONS:

    The aforementioned Tycho and Gabe Top 5 Strips collections are missing any flavor text (fluff) in their descriptions and only list what each pack contains.

    Some items, such as the 3rd and 6th books' text overlays are narrower than the others on the same page. This happens a lot on the broad categories and makes it look kind of disjointed. Items in the Mens' Apparel have Tee, Shirt, T-Shirt or none of these descriptors in their titles, seemingly at random.

    Sixth Book is available. Not a bug. Just awesome.

    Nice addition of Thomas Kemper on the page.

    I can only assume that this will be the new aesthetic for the PA sites hence forth. I heartily approve.

    EvilBadman on
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  • DrZiplockDrZiplock Registered User regular
    edited September 2010
    The following are missing their preview images:

    Gabe's Top Five Comics
    Tycho's Top Five Comics
    Pain the Line 2 Print Pack.

    edit: Apparently that also includes the image when you click on the item.

    DrZiplock on
  • CrackedLensCrackedLens Registered User regular
    edited September 2010
    Missing image:

    Men's "Rogues Do It From Behind" Tee

    CrackedLens on
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  • FletcherFletcher Registered User regular
    edited September 2010
    Clicking on the picture for the "Other" section in apparel works right, but clicking the text link sends you to the "Mens" section instead

    It isn't so much a bug, but a couple of books are named slightly differently on the site than on their covers. Book 2 (Epic Legends of the Magic Sword Kings) is listed on its web page with a missing s in "Legends", and books 2 and 4 have an extra exclamation mark thrown in after their titles. OR if it is deliberate, then books 3, 5 and 6 are missing exclamation marks. Book 1 actually does have one in the book title; perhaps whoever was writing up the titles for the site mistook that for a continuous naming convention?

    ALSO there seems to be a lack of a defined naming convention among the mens tees! It hurts my OCD tendencies to see shirts titled "A"," B Tee", "C Shirt", "D", "E T-Shirt"; perhaps shirts could all be labelled as "X Tee" or something? Again, not a bug per se, but it would certainly make me scream and huddle in the corner less

    Minor nitpicks GO

    Fletcher on
  • ultimakayultimakay Registered User regular
    edited September 2010
    I just bought the 6th book and pre-ordered the PATV DVD. Everything went smoothly until I hit confirm and then my browser crashed. Im using the most up to date version of Google Chrome. I restored the page after the crash and it showed by order number and thank you message so the transaction did go through.

    ultimakay on
    hLeTR.png
  • ÄlphämönkëyÄlphämönkëy Registered User regular
    edited September 2010
    ultimakay wrote: »
    I just bought the 6th book and pre-ordered the PATV DVD. Everything went smoothly until I hit confirm and then my browser crashed. Im using the most up to date version of Google Chrome. I restored the page after the crash and it showed by order number and thank you message so the transaction did go through.

    Yikes!

    I'm not sure how we crashed Chrome, but I can confirm your card was only authorized once.

    Älphämönkëy on
  • ÄlphämönkëyÄlphämönkëy Registered User regular
    edited September 2010
    You guys are right, we should be more consistent with our naming. That is an artifact of several years worth of databases all getting merged into our new store.

    Älphämönkëy on
  • SquallSquall hap cloud Registered User regular
    edited September 2010
    not a bug, but another nitpick:

    the price on the CTS figures is very obstrusive to the actual picture seeing as it completely obscures the face, might be better if the image was shrunk a bit so the top half isn't so hidden

    Squall on
  • Donovan PuppyfuckerDonovan Puppyfucker A dagger in the dark is worth a thousand swords in the morningRegistered User regular
    edited September 2010
    Gonna be brutally honest here.

    The new design shits all over the current design of the main page et. al.

    Donovan Puppyfucker on
  • MichaelLCMichaelLC In what furnace was thy brain? ChicagoRegistered User regular
    edited September 2010
    Gonna be brutally honest here.

    The new design shits all over the current design of the main page et. al.

    Wonder what that could mean...
    They're going to redo those too.

    MichaelLC on
  • #pipe#pipe Cocky Stride, Musky odours Pope of Chili TownRegistered User regular
    edited September 2010
    is this another new Greco design?

    me likey

    #pipe on
  • ProprietyPropriety PAX Pokemon League Leader! Registered User regular
    edited September 2010
    I "tested" the site by pre-ordering the PATV DVD. :winky:

    Really beautiful design! I tested quite a few other things. The only little thing I noticed: the Automata shirt seems to be the only one with a "Merch" rating bar on its page.

    Propriety on
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  • #pipe#pipe Cocky Stride, Musky odours Pope of Chili TownRegistered User regular
    edited September 2010
    bug: international shipping is still prohibitively expensive

    #pipe on
  • SoaLSoaL fantastic Registered User regular
    edited September 2010
    On the Fruit Fucker Poster page the description is missing some characters or something

    this is happening


    TSanX.png


    maybe it is just me missing a font or something?

    e: when I copy paste it to the forum it comes out correctly
    Have you ever “bumped” through a “hood”? We at Penny Arcade regularly bump through hoods. We are sometimes asked to flex mad steez, and we don’t mind doing it because it doesn’t take long. Shortly thereafter the bumping resumes.

    SoaL on
    DKFA7.gif
  • MichaelLCMichaelLC In what furnace was thy brain? ChicagoRegistered User regular
    edited September 2010
    Looks good. Running FF 3.6.1 on Ubuntu 10.04.

    Search seems to work, tried 'Fruit, CTS, gold'.

    On the top right should the 'PA Presents' and 'PA Scholership' links be orange buttons? Right now they're just white-on-black.

    MichaelLC on
  • lympilympi Not A Doctor PortlandRegistered User regular
    edited September 2010
    I just got a:

    Error from gateway:
    2023 Processor Does Not Support This Feature

    message after clicking "Complete Purchase" on the final Checkout page while attempting to buy The Series Season 1 DVD. I presume my order didn't go through, but I'm going to hold off trying to order again just to be sure.

    Don't get me wrong, Season 1 was great and all, but I think one copy will suffice.

    I've got a screenshot of the error if anyone wants it.

    And by "anyone" I mostly mean Alpha.

    lympi on
  • EndEnd Registered User regular
    edited September 2010
    First problem: I have a sudden urge to buy shirts.

    Edit: Okay, got the order confirmation. If I successfully get my shirts, then everything is good.

    End on
    I wish that someway, somehow, that I could save every one of us
    zaleiria-by-lexxy-sig.jpg
  • CenoCeno pizza time Registered User regular
    edited September 2010
    Tested by preordering Season 1 DVD set. All went smoothly, got my email confirmation.

    Ceno on
  • ultimakayultimakay Registered User regular
    edited September 2010
    ultimakay wrote: »
    I just bought the 6th book and pre-ordered the PATV DVD. Everything went smoothly until I hit confirm and then my browser crashed. Im using the most up to date version of Google Chrome. I restored the page after the crash and it showed by order number and thank you message so the transaction did go through.

    Yikes!

    I'm not sure how we crashed Chrome, but I can confirm your card was only authorized once.

    Thanks!

    ultimakay on
    hLeTR.png
  • TurambarTurambar Independent Registered User regular
    edited September 2010
    Placed an order and everything went smoothly with Chrome.

    Only "problem" was that the foreign shipping cost took all my monies. :P

    Turambar on
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  • AphostileAphostile San Francisco, CARegistered User regular
    edited September 2010
    Hmm, shop looks good and I didn't notice anything that hasn't already been mentioned. Although it may be a good idea to put the dimensions of prints on all print product pages.

    Is the PATV pre-order going to be up to the release date in November? Don't really have the spare funds or know what my new address will be yet.

    Aphostile on
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  • TenTen Registered User regular
    edited September 2010
    Is this an Erika design? It looks great!

    The store seems to work great, I was going to buy the PA Series 1 DVD until I got to the shipping screen; $23 shipping for a DVD to Canada? Ouch, I was hoping the new warehouse would mean cheaper shipping :(

    Ten on
  • That Dave FellaThat Dave Fella Registered User regular
    edited September 2010
    Get it shipped to someone in Seattle and go down and get it :P

    That Dave Fella on
    PSN: ThatDaveFella
  • Robert KhooRobert Khoo Registered User, ClubPA staff
    edited September 2010
    International shipping is something we're still trying to work out. The crux is UPS (who we used exclusively in our old warehouse), and we are exploring other options now that we have greater control over ops.

    Robert Khoo on
    Some guy.
  • DoobhDoobh She/Her, Ace Pan/Bisexual 8-) What's up, bootlickers?Registered User regular
    edited September 2010
    I'm buying something... in spirit. Too poor to afford anything, right now.

    The shop looks pretty, though.

    Doobh on
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  • LiiyaLiiya Registered User regular
    edited September 2010
    International shipping is something we're still trying to work out. The crux is UPS (who we used exclusively in our old warehouse), and we are exploring other options now that we have greater control over ops.

    This is good news :^:

    Liiya on
  • The GeekThe Geek Oh-Two Crew, Omeganaut Registered User, ClubPA regular
    edited September 2010
    Hmmm, perhaps this is a good excuse to re-buy the Viva Miyamoto shirt since my last one got a bleach spot on it somehow.

    The Geek on
    BLM - ACAB
  • Robert KhooRobert Khoo Registered User, ClubPA staff
    edited September 2010
    I think it's a great excuse.

    Robert Khoo on
    Some guy.
  • The GeekThe Geek Oh-Two Crew, Omeganaut Registered User, ClubPA regular
    edited September 2010
    You'll have to let me know how well your new pick'n'pack operation is going.

    The Geek on
    BLM - ACAB
  • FishmanFishman Put your goddamned hand in the goddamned Box of Pain. Registered User regular
    edited September 2010
    Did you just take down the css? I was browsing, everything looking slick and nice, then BAM, no page formatting. Even on pages I had previously visited.

    Fishman on
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  • EndEnd Registered User regular
    edited September 2010
    yeah, the css files are definitely giving 404 errors

    End on
    I wish that someway, somehow, that I could save every one of us
    zaleiria-by-lexxy-sig.jpg
  • skettiosskettios Enchanted ForestRegistered User regular
    edited September 2010
    awww the PATV dvds don't come with Blamimations?
    Will those be released separately or something?

    skettios on
  • skettiosskettios Enchanted ForestRegistered User regular
    edited September 2010
    Fishman wrote: »
    Did you just take down the css? I was browsing, everything looking slick and nice, then BAM, no page formatting. Even on pages I had previously visited.

    Also getting this problem now.

    skettios on
  • LarlarLarlar consecutive normal brunches Moderator, ClubPA Mod Emeritus
    edited September 2010
    I'm really glad it's not just me because I was about to think you were all crazy for praising the "new design."

    Larlar on
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This discussion has been closed.