I know some people who have worked service industry and still are shitty to service industry people.
I think go back to service industry once every decade.
I really like leaving positive feedback about people who work in shops who offer really good advice (I often ask their name) because honestly people are skilled at their product knowledgeand I like to think they're gonna get called into their managers office and think they're in trouble but...
haha!
Surprise!
A customer thinks you did a good job and passed it on oh ho it's very mischievous.
I know some people who have worked service industry and still are shitty to service industry people.
I think go back to service industry once every decade.
Yeah, I've seen that and its painful.
A grandmother on my wife's side was like that. She could be awful to wait staff because she had done it for years and had very clear ideas of how it should be done. Unfortunately her ideas were extremely rigid and old-timey.
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TonkkaSome one in the club tonightHas stolen my ideas.Registered Userregular
I know some people who have worked service industry and still are shitty to service industry people.
I think go back to service industry once every decade.
These are people who thought they knew what they were doing, and were doing it better than everyone else in the service industry, and now believe that they can apply that experience to every service oriented situation that they encounter. I know these people as well, and that their former coworkers were "not fond" of working with them.
Whatever best buy changed after they got rid of commission made it worse.
I get hassled way more now than I ever did to the point where I hate fucking going because 7 people swarm me to ask me if I need help. They must have a metric they need to meet.
What they changed was that management jumps down employees throats to get them to always be engaging and filling out stupid sheets and pushing the credit card and Geek Squad , Geek Squad is even a pretty solid service, I just hated being forced to push it on everyone.
L Ron HowardThe duckMinnesotaRegistered Userregular
Many moons ago when I was doing retail for Office Depot (now Office Max), one of the reasons we always were pestering people was to make sure they weren't stealing. I know I've directly been incredibly helpful to people the managers were saying they thought were stealing.
Whatever best buy changed after they got rid of commission made it worse.
I get hassled way more now than I ever did to the point where I hate fucking going because 7 people swarm me to ask me if I need help. They must have a metric they need to meet.
What they changed was that management jumps down employees throats to get them to always be engaging and filling out stupid sheets and pushing the credit card and Geek Squad , Geek Squad is even a pretty solid service, I just hated being forced to push it on everyone.
One of the geek squad guys got really pissy at me when I refused a laptop I had "bought" because they had "preconfigured it" which meant they took it out of the box and put their garbageware on it. So after some hemming and hawing the manager walked over and got me one they hadn't preloaded with their bullshit since I was refusing to actually pay for it pay for it.
not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
I was PC sales and wanted to be Geek Squad so bad. There was a few really good folks over there, but the majority of them had a really limited scope of knowledge. Myself and few of the other people in PC sales got called over to help Geek Squad pretty regularly.
Still compared to a lot of other tech support stuff, Geek Squad overall is pretty solid
I was PC sales and wanted to be Geek Squad so bad. There was a few really good folks over there, but the majority of them had a really limited scope of knowledge. Myself and few of the other people in PC sales got called over to help Geek Squad pretty regularly.
Still compared to a lot of other tech support stuff, Geek Squad overall is pretty solid
I was so bummed when they got bought by best buy. Their business was so cool as someone who was their families IT person. "i could get paid for this?".
Almost had to fire someone today for microwaving sushi (yes. no. i have no idea.) in the breakroom kitchen.
Mondays, man.
What, somebody else fired this war criminal before you got the chance?
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The Escape Goatincorrigible ruminantthey/themRegistered Userregular
I've had really good experiences at the Best Buys and Gamestops around here. Not only are they not pushy, they usually advise being cautious with big purchases. When I said I was thinking about a Switch a Gamestop employee straight up told me to go home and do more research on what peripherals I would and wouldn't need before committing, which blew my mind. A few years ago (or maybe just at a different location) they'd have been pushing to get that sale done before I left.
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Drake ChambersLay out my formal shorts.Registered Userregular
I've had really good experiences at the Best Buys and Gamestops around here. Not only are they not pushy, they usually advise being cautious with big purchases. When I said I was thinking about a Switch a Gamestop employee straight up told me to go home and do more research on what peripherals I would and wouldn't need before committing, which blew my mind. A few years ago (or maybe just at a different location) they'd have been pushing to get that sale done before I left.
The last time I made a purchase at Best Buy, I demoed an iPad I was about to purchase. I was futzing around with how the screen orientation would change as I turned the device and the sales guy told me that the device needed to see my face and decided which way to rotate the screen accordingly.
3 of 4 interviews done for the day. I am so tired of talking about myself
Damn, that's a marathon day. Kudos to you and I hope one of them sticks!
All for one job. Technology lead, business director/counterpart, manager and a product director.
sounds like a heck of a sweet gig though
It would be managing two agile data squads, so yeah, hopefully. Given that I'd already met the hiring manager and he used his time to shoot the shit, I feel decent about my chances.
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El SkidThe frozen white northRegistered Userregular
I've had really good experiences at the Best Buys and Gamestops around here. Not only are they not pushy, they usually advise being cautious with big purchases. When I said I was thinking about a Switch a Gamestop employee straight up told me to go home and do more research on what peripherals I would and wouldn't need before committing, which blew my mind. A few years ago (or maybe just at a different location) they'd have been pushing to get that sale done before I left.
The last time I made a purchase at Best Buy, I demoed an iPad I was about to purchase. I was futzing around with how the screen orientation would change as I turned the device and the sales guy told me that the device needed to see my face and decided which way to rotate the screen accordingly.
"Huh!" I said.
There is a small demon in the device painting the pictures on the screen really fast you see...
+24
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mightyjongyoSour CrrmEast Bay, CaliforniaRegistered Userregular
I've had really good experiences at the Best Buys and Gamestops around here. Not only are they not pushy, they usually advise being cautious with big purchases. When I said I was thinking about a Switch a Gamestop employee straight up told me to go home and do more research on what peripherals I would and wouldn't need before committing, which blew my mind. A few years ago (or maybe just at a different location) they'd have been pushing to get that sale done before I left.
The last time I made a purchase at Best Buy, I demoed an iPad I was about to purchase. I was futzing around with how the screen orientation would change as I turned the device and the sales guy told me that the device needed to see my face and decided which way to rotate the screen accordingly.
"Huh!" I said.
Perfect for when you're hanging upside-down with the rest of your vampire friends.
Just remember that half the people you meet are below average intelligence.
Went out to the metal finisher to drop some stuff off and ended up having a kind of informal interview.
He wants to get a couple of new production lines up to generate new work, then: "Finally hire a smart guy."
The pitch was a match for my current compensation, but after being trained on the line to know the process, my job would be to handle the gross amount of office/marketing/certification work that needs to be done, as well as be the "Complicated tool guy." basically learn and deploy the various quality tools like X-ray scanners, ultrasonic sensors, etc. Once I could do that compensation goes up. There is already a production manager in place, so "managing the men" would be a rare day for me. Work from home is already on the table, as is travel to bring in new business (he's never reached outside of the literal city he's in).
The place finishes metal sub-components for major manufacturers in the area (city), and does zero direct to consumer work.
So this seems pretty neat. It's certainly the best deal so far, and the premise is that I'll be groomed to take over the company when the owner retires from day one. This will also be expressly stated to the rest of the staff and written down (his suggestion). I still wouldn't have much upward mobility, but being put at the top certainly has it's perks. Hard matching my compensation plus better holiday bonuses ($2k a year to everyone, $1K in summer, $1K at Christmas) is certainly ticking some boxes for me.
Honestly the boat I'm on is taking on water at such an alarming pace, I'm all but sure it's gonna see the locker before it sees shore.
To go from producing a luxury good direct to consumer, into some real hard industrial stuff seems like a good move, honestly. Less susceptible to economic shock.
Edit: Plus metal finisher guy is a sailor, so I'm sure he wants to hire me because I'm an accomplished sailor and shipwright, and he want's someone to yar with.
Anon the Felon on
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3cl1ps3I will build a labyrinth to house the cheeseRegistered Userregular
I was PC sales and wanted to be Geek Squad so bad. There was a few really good folks over there, but the majority of them had a really limited scope of knowledge. Myself and few of the other people in PC sales got called over to help Geek Squad pretty regularly.
Still compared to a lot of other tech support stuff, Geek Squad overall is pretty solid
I was so bummed when they got bought by best buy. Their business was so cool as someone who was their families IT person. "i could get paid for this?".
My wife was a repair agent in store for a while, then the store's geek squad manager. She works from home now doing corporate support.
I'm doing field work. Go to people's houses, fix their computers, mount TVs, build out networks... it's a lot of fun, I get to meet some nice people and friendly dogs, and learn a lot of cool stuff. The home theater work is preferable just because the customers are far more understanding and willing to pay. Someone who bought a piece of shit $300 laptop doesn't want to spend more money on it (and also doesn't want to be told it's a piece of shit). But the person who bought a $3k TV is more than happy to let me cut holes in their walls to make things look nicer even if it has to cost them a bit more to add an outlet.
I was PC sales and wanted to be Geek Squad so bad. There was a few really good folks over there, but the majority of them had a really limited scope of knowledge. Myself and few of the other people in PC sales got called over to help Geek Squad pretty regularly.
Still compared to a lot of other tech support stuff, Geek Squad overall is pretty solid
I was so bummed when they got bought by best buy. Their business was so cool as someone who was their families IT person. "i could get paid for this?".
My wife was a repair agent in store for a while, then the store's geek squad manager. She works from home now doing corporate support.
I'm doing field work. Go to people's houses, fix their computers, mount TVs, build out networks... it's a lot of fun, I get to meet some nice people and friendly dogs, and learn a lot of cool stuff. The home theater work is preferable just because the customers are far more understanding and willing to pay. Someone who bought a piece of shit $300 laptop doesn't want to spend more money on it (and also doesn't want to be told it's a piece of shit). But the person who bought a $3k TV is more than happy to let me cut holes in their walls to make things look nicer even if it has to cost them a bit more to add an outlet.
Man I could totally see that.
Also it is a thing of beauty when an AV system is routed neatly. God I love it.
Those of you who used to work in fraud will be amused by this:
I wanted to renew my car registration today, but I've been avoiding using Chrome lately because of recent news that they've been fucking with Microsoft. So out of some misguided sympathy for the underdog, I fired up Edge Browser and typed in "mass.gov/rmv" it took me to search results instead of the website. Whatever. I absent-mindedly clicked on the first link and looked down the page for registration renewal. The page seemed pretty crappy, but I've been to the RMV's website before and I knew it was crappy. Whatever. I fill in my credit card without once stopping to wonder why they didn't ask for my registration number and it wasn't until I submitted everything that I looked up at the address and saw that it was not the Mass.gov address. I click the back button, did I just get redirected after I submitted the form? Back... Did mass.gov send me here?? Back... Did fucking Bing drop me off at some phishing site??? How did I not notice this???
So I called Visa to report my card stolen. The lady asked if my wallet was stolen. But no, I gave it up voluntarily. How humiliating.
I suppose I can take comfort that the Risky Biz podcast pointed out just last week that phishing scams can strike anyone no matter how well trained they might be. It all comes from being too comfortable with a routine; that, and assuming that since Microsoft was the underdog that somehow Edge and Bing would be a better tool than Google's.
I'm writing this on Firefox now.
DisruptedCapitalist on
"Simple, real stupidity beats artificial intelligence every time." -Mustrum Ridcully in Terry Pratchett's Hogfather p. 142 (HarperPrism 1996)
Posts
With food service as an acceptable substitute.
Now I'm just imagining a Best Buy with like, lifeguard towers.
any kind of service industry work, really
hotel staff, bartending, janitorial work, etc.
Any customer-facing job would have resulted in either murder-suicide or death by aneurysm, I'm sure.
Just so you can learn goddamn human empathy, since that's apparently too hard to do without performing it for most folks.
I think go back to service industry once every decade.
haha!
Surprise!
A customer thinks you did a good job and passed it on oh ho it's very mischievous.
For other companies. Weirdly I almost never do for our internal helpdesk after it all got moved away to Michigan.
Yeah, I've seen that and its painful.
A grandmother on my wife's side was like that. She could be awful to wait staff because she had done it for years and had very clear ideas of how it should be done. Unfortunately her ideas were extremely rigid and old-timey.
These are people who thought they knew what they were doing, and were doing it better than everyone else in the service industry, and now believe that they can apply that experience to every service oriented situation that they encounter. I know these people as well, and that their former coworkers were "not fond" of working with them.
What they changed was that management jumps down employees throats to get them to always be engaging and filling out stupid sheets and pushing the credit card and Geek Squad , Geek Squad is even a pretty solid service, I just hated being forced to push it on everyone.
One of the geek squad guys got really pissy at me when I refused a laptop I had "bought" because they had "preconfigured it" which meant they took it out of the box and put their garbageware on it. So after some hemming and hawing the manager walked over and got me one they hadn't preloaded with their bullshit since I was refusing to actually pay for it pay for it.
Still compared to a lot of other tech support stuff, Geek Squad overall is pretty solid
I was so bummed when they got bought by best buy. Their business was so cool as someone who was their families IT person. "i could get paid for this?".
Origin ID: Discgolfer27
Untappd ID: Discgolfer1981
Mondays, man.
What, somebody else fired this war criminal before you got the chance?
The last time I made a purchase at Best Buy, I demoed an iPad I was about to purchase. I was futzing around with how the screen orientation would change as I turned the device and the sales guy told me that the device needed to see my face and decided which way to rotate the screen accordingly.
"Huh!" I said.
It would be managing two agile data squads, so yeah, hopefully. Given that I'd already met the hiring manager and he used his time to shoot the shit, I feel decent about my chances.
There is a small demon in the device painting the pictures on the screen really fast you see...
I mean the microwave part is sin enough but...sushi....?
Rock Band DLC | GW:OttW - arrcd | WLD - Thortar
Rock Band DLC | GW:OttW - arrcd | WLD - Thortar
I don't know, guys. I'm honestly just as baffled as you are. Except I had to deal with the smell of microwaved sushi all afternoon.
Perfect for when you're hanging upside-down with the rest of your vampire friends.
Will you have to tell his family that he was shot out of a cannon and landed you know not where, or does HR handle that for you?
He wants to get a couple of new production lines up to generate new work, then: "Finally hire a smart guy."
The pitch was a match for my current compensation, but after being trained on the line to know the process, my job would be to handle the gross amount of office/marketing/certification work that needs to be done, as well as be the "Complicated tool guy." basically learn and deploy the various quality tools like X-ray scanners, ultrasonic sensors, etc. Once I could do that compensation goes up. There is already a production manager in place, so "managing the men" would be a rare day for me. Work from home is already on the table, as is travel to bring in new business (he's never reached outside of the literal city he's in).
The place finishes metal sub-components for major manufacturers in the area (city), and does zero direct to consumer work.
So this seems pretty neat. It's certainly the best deal so far, and the premise is that I'll be groomed to take over the company when the owner retires from day one. This will also be expressly stated to the rest of the staff and written down (his suggestion). I still wouldn't have much upward mobility, but being put at the top certainly has it's perks. Hard matching my compensation plus better holiday bonuses ($2k a year to everyone, $1K in summer, $1K at Christmas) is certainly ticking some boxes for me.
Honestly the boat I'm on is taking on water at such an alarming pace, I'm all but sure it's gonna see the locker before it sees shore.
To go from producing a luxury good direct to consumer, into some real hard industrial stuff seems like a good move, honestly. Less susceptible to economic shock.
Edit: Plus metal finisher guy is a sailor, so I'm sure he wants to hire me because I'm an accomplished sailor and shipwright, and he want's someone to yar with.
Jump that ship.
You've more than put in your first mate's duty.
I have no boat puns. @Quid seems like the right person for the job.
My wife was a repair agent in store for a while, then the store's geek squad manager. She works from home now doing corporate support.
I'm doing field work. Go to people's houses, fix their computers, mount TVs, build out networks... it's a lot of fun, I get to meet some nice people and friendly dogs, and learn a lot of cool stuff. The home theater work is preferable just because the customers are far more understanding and willing to pay. Someone who bought a piece of shit $300 laptop doesn't want to spend more money on it (and also doesn't want to be told it's a piece of shit). But the person who bought a $3k TV is more than happy to let me cut holes in their walls to make things look nicer even if it has to cost them a bit more to add an outlet.
Man I could totally see that.
Also it is a thing of beauty when an AV system is routed neatly. God I love it.
Origin ID: Discgolfer27
Untappd ID: Discgolfer1981
that's pretty cool
I wanted to renew my car registration today, but I've been avoiding using Chrome lately because of recent news that they've been fucking with Microsoft. So out of some misguided sympathy for the underdog, I fired up Edge Browser and typed in "mass.gov/rmv" it took me to search results instead of the website. Whatever. I absent-mindedly clicked on the first link and looked down the page for registration renewal. The page seemed pretty crappy, but I've been to the RMV's website before and I knew it was crappy. Whatever. I fill in my credit card without once stopping to wonder why they didn't ask for my registration number and it wasn't until I submitted everything that I looked up at the address and saw that it was not the Mass.gov address. I click the back button, did I just get redirected after I submitted the form? Back... Did mass.gov send me here?? Back... Did fucking Bing drop me off at some phishing site??? How did I not notice this???
So I called Visa to report my card stolen. The lady asked if my wallet was stolen. But no, I gave it up voluntarily. How humiliating.
I suppose I can take comfort that the Risky Biz podcast pointed out just last week that phishing scams can strike anyone no matter how well trained they might be. It all comes from being too comfortable with a routine; that, and assuming that since Microsoft was the underdog that somehow Edge and Bing would be a better tool than Google's.